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Client Relationship Manager
vor 2 Monaten
Role Summary: The Account Manager at VusionGroup is responsible for fostering and expanding relationships with existing clients while also pursuing new business opportunities.
Key Responsibilities:- Enhance sales within current VusionGroup accounts under the guidance of the VusionGroup-Account Manager.
- Identify and engage potential clients, managing a portfolio of new business opportunities.
- Oversee the implementation of VusionGroup's solutions for both new and existing customers.
- Manage RFPs and collaborate with cross-functional teams including Product Management, Legal, and Project Management.
- Establish and nurture relationships with integrators and infrastructure providers.
- Adhere to the sales process and maintain accurate sales data in Salesforce, reporting insights during sales meetings and quarterly business reviews.
- Participate in client events and industry trade shows.
- Provide competitive market insights to management and marketing teams.
- Assist in the creation of business cases and customer success stories in collaboration with the marketing team.
- Enjoy a high degree of autonomy in strategic planning, mission execution, and business travel.
- Utilize available tools to generate quotes and negotiate within the parameters set by management.
- Work closely with the VusionGroup-Account Manager to define and execute account strategies.
- Stay informed about industry trends, competitors, and emerging technologies.
- Ensure VusionGroup's CRM is updated with relevant opportunity information.
Experience:
- Minimum of 4 years of successful experience as an Account Manager, ideally in Retail, SaaS, AI, or Computer Vision.
- Master's degree in Business Administration is preferred.
- Demonstrated sales success.
- Familiarity with the B2B technical sales cycle.
- Knowledge of the Retail sector is a significant advantage.
- Self-driven with strong relationship-building capabilities across all organizational levels.
- Ability to recognize customer solution value and translate it into additional sales.
- High personal motivation and proactive work approach.
- Skilled in prioritizing strategic tasks from both customer and VusionGroup perspectives.
- Effective negotiation skills with clients and partners.
Education:
- Master's degree in Business Administration is preferred.
Skills and Abilities:
- Effective communication skills with internal and external stakeholders.
- Strong lobbying skills with a focus on relationship management and field presence.
- Excellent time management skills to balance priorities.
- Ability to negotiate effectively within the retail industry.
- Resilience under pressure.
- Fluency in English for business communication (both verbal and written); proficiency in another major language is a plus.
Innovation and Community Impact: VusionGroup operates in 19 countries, and by joining us, you will be part of a globally distributed team of intellectually curious and collaborative professionals.
Supportive Environment: At VusionGroup, we prioritize a workplace where individuals feel safe, valued, and respected. We offer comprehensive programs and benefits to support your personal and professional growth.