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Client Relationship Manager

vor 2 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland VusionGroup Vollzeit
Job Overview

Role Summary: The Account Manager at VusionGroup is responsible for fostering and expanding relationships with existing clients while also pursuing new business opportunities.

Key Responsibilities:
  • Enhance sales within current VusionGroup accounts under the guidance of the VusionGroup-Account Manager.
  • Identify and engage potential clients, managing a portfolio of new business opportunities.
  • Oversee the implementation of VusionGroup's solutions for both new and existing customers.
  • Manage RFPs and collaborate with cross-functional teams including Product Management, Legal, and Project Management.
  • Establish and nurture relationships with integrators and infrastructure providers.
  • Adhere to the sales process and maintain accurate sales data in Salesforce, reporting insights during sales meetings and quarterly business reviews.
  • Participate in client events and industry trade shows.
  • Provide competitive market insights to management and marketing teams.
  • Assist in the creation of business cases and customer success stories in collaboration with the marketing team.
  • Enjoy a high degree of autonomy in strategic planning, mission execution, and business travel.
  • Utilize available tools to generate quotes and negotiate within the parameters set by management.
  • Work closely with the VusionGroup-Account Manager to define and execute account strategies.
  • Stay informed about industry trends, competitors, and emerging technologies.
  • Ensure VusionGroup's CRM is updated with relevant opportunity information.
Qualifications

Experience:

  • Minimum of 4 years of successful experience as an Account Manager, ideally in Retail, SaaS, AI, or Computer Vision.
  • Master's degree in Business Administration is preferred.
  • Demonstrated sales success.
  • Familiarity with the B2B technical sales cycle.
  • Knowledge of the Retail sector is a significant advantage.
  • Self-driven with strong relationship-building capabilities across all organizational levels.
  • Ability to recognize customer solution value and translate it into additional sales.
  • High personal motivation and proactive work approach.
  • Skilled in prioritizing strategic tasks from both customer and VusionGroup perspectives.
  • Effective negotiation skills with clients and partners.

Education:

  • Master's degree in Business Administration is preferred.

Skills and Abilities:

  • Effective communication skills with internal and external stakeholders.
  • Strong lobbying skills with a focus on relationship management and field presence.
  • Excellent time management skills to balance priorities.
  • Ability to negotiate effectively within the retail industry.
  • Resilience under pressure.
  • Fluency in English for business communication (both verbal and written); proficiency in another major language is a plus.
Additional Information

Innovation and Community Impact: VusionGroup operates in 19 countries, and by joining us, you will be part of a globally distributed team of intellectually curious and collaborative professionals.

Supportive Environment: At VusionGroup, we prioritize a workplace where individuals feel safe, valued, and respected. We offer comprehensive programs and benefits to support your personal and professional growth.