Application Support Specialist
vor 3 Wochen
We are seeking a highly skilled and experienced Application Support Consultant to join our team at Sofico. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical support to our clients.
Key Responsibilities- Provide timely and effective technical support to customers via phone, email, and other communication channels.
- Analyze and resolve complex technical issues, working closely with internal teams and external partners as needed.
- Develop and maintain in-depth knowledge of our ERP software and its applications.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Stay up-to-date with industry trends and emerging technologies to ensure our solutions remain competitive.
- Fluent German language skills (minimum C1 level) and excellent communication skills in English.
- Several years of experience in a customer-facing or customer service role, preferably in the software industry.
- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
- Experience with requirements gathering, business analysis, and configuration of software solutions.
Sofico is a dynamic and international company with a strong focus on innovation and customer satisfaction. We offer a collaborative and inclusive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.
We are committed to creating a diverse and inclusive workplace, where everyone feels valued and empowered to contribute their best work. If you are a motivated and talented individual who shares our values and passion for excellence, we encourage you to apply for this exciting opportunity.
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Application Support Specialist
vor 1 Monat
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and motivated Application Support Specialist to join our team at Sofico. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
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Application Support Specialist
vor 1 Monat
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and motivated Application Support Specialist to join our team at Sofico. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
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Application Support Specialist
vor 2 Monaten
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and motivated Application Support Specialist to join our team at Sofico. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
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Application Support Specialist
vor 2 Monaten
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and motivated Application Support Specialist to join our team at Sofico. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
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Application Support Specialist
vor 2 Monaten
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and organized Application Support Specialist to join our team at Sofico. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our ERP software, 'Miles.'Key ResponsibilitiesProvide timely and effective support to customers...
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Application Support Specialist
vor 2 Monaten
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and organized Application Support Specialist to join our team at Sofico. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our ERP software, 'Miles.'Key ResponsibilitiesProvide timely and effective support to customers...
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Application Support Specialist
Vor 6 Tagen
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobSofico is seeking a highly skilled Application Support Specialist to join our team. As a Support Consultant, you will be the primary point of contact for customers regarding questions and defects related to our ERP software, Miles.Key ResponsibilitiesProvide exceptional customer support, ensuring a qualified understanding of issues and...
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Application Support Specialist
vor 2 Wochen
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the RoleSofico is seeking a highly skilled and organized Application Support Specialist to join our team. As a Support Consultant, you will be the primary point of contact for customers regarding questions and defects. Your responsibilities will include ensuring a qualified understanding of the issue, making a full analysis, and assisting in the...
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Application Support Specialist
vor 3 Wochen
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and motivated Application Support Consultant to join our team at Sofico. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective support to customers regarding questions and...
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Application Support Specialist
vor 4 Wochen
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and experienced Application Support Consultant to join our team at Sofico. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email,...
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Application Support Specialist
vor 4 Wochen
Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the JobWe are seeking a highly skilled and experienced Application Support Consultant to join our team at Sofico. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email,...
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Braunschweig, Niedersachsen, Deutschland SOFICO VollzeitAbout the RoleSofico is seeking a highly skilled and organized Application Support Consultant to join our multidisciplinary team. As a Support Consultant, you will be the primary point of contact for customers regarding questions and defects, ensuring a qualified understanding of the issue and implementing solutions.Key ResponsibilitiesMonitor progress,...
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