Customer Success Manager

Vor 2 Tagen


Frankfurt am Main, Hessen, Deutschland iVE Vollzeit

{"h2": "Customer Success Manager Role Overview", "p": "At iVE, we are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue through expansion and success planning activities.", "ul": [{"li": "Develop and execute expansion and adoption strategies to drive revenue growth and customer satisfaction"}, {"li": "Collaborate with cross-functional teams to identify and address customer needs and pain points"}, {"li": "Provide technical guidance and support to customers to ensure successful implementation and adoption of our platform"}, {"li": "Analyze customer data and market trends to inform business decisions and drive growth"}, {"li": "Develop and maintain strong relationships with customers to ensure long-term success and loyalty"}], "h2": "Requirements", "ul": [{"li": "Bachelor's degree in business, finance, or a related field"}, {"li": "At least 3 years of relevant experience in project management"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Strong customer orientation and ability to work in a team or manage projects independently"}, {"li": "Hands-on mentality and ability to prioritize tasks"}, {"li": "Good analytical skills and structured approach to work"}, {"li": "Fluency in German and English"}, {"li": "Familiarity with financial services and digital assets is a plus"}], "h2": "Benefits", "ul": [{"li": "Competitive minimum fixed salary of \u20ac5,417 per month depending on experience with a bonus on top"}, {"li": "Great culture with low hierarchies, strong commitment, and opportunities for growth and development"}, {"li": "Professional business equipment and remote/hybrid work options"}, {"li": "Monthly and yearly events to celebrate milestones and build team spirit"}]}



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