Customer Success Professional
vor 3 Wochen
We're looking for a talented individual who shares our passion for delivering exceptional customer experiences.
- You will be responsible for managing the entire customer lifecycle, from onboarding to long-term operation, ensuring seamless transitions and continuous growth.
- Through data analysis, you will identify opportunities to enhance customer experiences and resolve any issues that may arise.
- You will play a key role in migrating customers from old SLA contracts to new ones, ensuring a smooth transition and minimizing disruption.
- By leveraging your product knowledge and expertise, you will upsell additional services and products that align with our brand image, driving revenue growth and customer satisfaction.
- You will build and maintain strong relationships with clients, supporting their transition to active accounts and providing ongoing support and guidance.
- As a key member of our team, you will collaborate with colleagues to create training courses and educational materials, promoting knowledge sharing and best practices.
- You will review customer feedback and identify opportunities for improvement, ensuring we continuously deliver exceptional experiences.
We're committed to supporting your growth and development, offering an annual training budget and access to a professional Babbel account to learn up to 14 languages.
- We prioritize flexibility, offering hybrid working solutions and the opportunity to work remotely up to 60 days per year within the EU.
- We're dedicated to making a positive impact, supporting local and global communities under our motto #censharingiscaring.
- We're passionate about sustainability, incorporating it into our daily operations and decision-making processes.
- We celebrate our successes and milestones, hosting events that are just a blast
- We value our colleagues and celebrate their special events, such as birthdays and work anniversaries.
- We're a diverse and inclusive team, collaborating with highly motivated and competent colleagues from over 30 countries.
-
Customer Success Professional
vor 4 Wochen
Munich, Bayern, Deutschland Sinch VollzeitAbout the RoleSinch is a leading Customer Communication Cloud company that empowers businesses to deliver personalized experiences across multiple channels. As a Customer Success Manager, you will play a pivotal role in ensuring the success of our customers, from onboarding to expansion and renewal.Key ResponsibilitiesOwn the customer lifecycle, driving...
-
Customer Success Professional
vor 4 Wochen
Munich, Bayern, Deutschland Sinch VollzeitAbout the RoleSinch is a leading Customer Communication Cloud company that empowers businesses to deliver personalized experiences across multiple channels. As a Customer Success Manager, you will play a pivotal role in ensuring the success of our customers, from onboarding to expansion and renewal.Key ResponsibilitiesOwn the customer lifecycle, driving...
-
Customer Success Professional
vor 1 Woche
Munich, Bayern, Deutschland censhare VollzeitWhy You?Because You MatterWe're looking for a dedicated professional to join our team as a Customer Success Manager. As a key member of our customer-facing team, you will be responsible for managing the entire customer lifecycle, from onboarding to long-term operation.You will analyze customer data to enhance their experience and handle de-escalation.You...
-
Customer Success Professional
vor 3 Wochen
Munich, Bayern, Deutschland DataGuard VollzeitJob DescriptionAs a Customer Success Manager at DataGuard, you will be responsible for driving growth and retention in your assigned client portfolio. Your primary goal will be to increase net retention and expand our customer base through strategic account management and relationship building.Key ResponsibilitiesQualify and onboard new customers,...
-
Customer Success Professional
vor 3 Wochen
Munich, Bayern, Deutschland DataGuard VollzeitJob DescriptionAs a Customer Success Manager at DataGuard, you will be responsible for driving growth and retention in your assigned client portfolio. Your primary goal will be to increase net retention and expand our customer base through strategic account management and relationship building.Key ResponsibilitiesQualify and onboard new customers,...
-
Customer Success Professional
Vor 5 Tagen
Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential in Customer SuccessAt LeanIX, we're seeking a highly motivated Customer Success Associate to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, driving growth, and ensuring customer satisfaction.Key Responsibilities:Develop and maintain strong...
-
Customer Success Professional
vor 2 Wochen
Munich, Bayern, Deutschland DataGuard Vollzeit{"title": "Customer Success Role", "description": "As a key member of our team, you will be responsible for driving growth and retention in your client portfolio. Your primary goal will be to increase net retention and build long-lasting business relationships with our customers.Key Responsibilities:Qualify customers for upselling potential and conduct...
-
Customer Success Professional
vor 2 Wochen
Munich, Bayern, Deutschland DataGuard Vollzeit{"title": "Customer Success Role", "description": "As a key member of our team, you will be responsible for driving growth and retention in your client portfolio. Your primary goal will be to increase net retention and build long-lasting business relationships with our customers.Key Responsibilities:Qualify customers for upselling potential and conduct...
-
Strategic Customer Success Professional
vor 1 Woche
Munich, Bayern, Deutschland DataGuard VollzeitResponsibilitiesAs a key member of our team, you will be responsible for ensuring the success of our corporate clients. This includes understanding their needs, developing comprehensive account plans, and providing strategic advice to align their objectives with our company's products and services.Key AccountabilitiesUnderstand customer needs: Gather...
-
Customer Success Professional
vor 3 Wochen
Munich, Bayern, Deutschland censhare VollzeitWhy You?We're looking for a talented individual who shares our passion for delivering exceptional customer experiences.As a Customer Success Manager at censhare, you'll be responsible for managing the entire customer lifecycle, from onboarding to long-term operation.You'll analyze customer data to enhance their experience and handle de-escalation.You'll be...
-
Customer Success Professional
vor 3 Wochen
Munich, Bayern, Deutschland censhare VollzeitWhy You?We're looking for a talented individual who shares our passion for delivering exceptional customer experiences.As a Customer Success Manager at censhare, you'll be responsible for managing the entire customer lifecycle, from onboarding to long-term operation.You'll analyze customer data to enhance their experience and handle de-escalation.You'll be...
-
Customer Success Professional
vor 4 Wochen
Munich, Bayern, Deutschland LogPoint VollzeitAbout LogpointLogpoint is a leading provider of advanced cybersecurity solutions, headquartered in Copenhagen, Denmark. Our mission is to empower organizations worldwide to defend against cyber threats and protect their digital assets.Job SummaryWe are seeking a highly skilled Customer Success Engineer to join our growing team in Germany. As a key member of...
-
Customer Success Professional
vor 4 Wochen
Munich, Bayern, Deutschland LogPoint VollzeitAbout LogpointLogpoint is a leading provider of advanced cybersecurity solutions, headquartered in Copenhagen, Denmark. Our mission is to empower organizations worldwide to defend against cyber threats and protect their digital assets.Job SummaryWe are seeking a highly skilled Customer Success Engineer to join our growing team in Germany. As a key member of...
-
Customer Success Professional
vor 3 Wochen
Munich, Bayern, Deutschland LogPoint VollzeitLogpoint, a leading cybersecurity company, is seeking a Customer Success Engineer to join their team in Germany.The ideal candidate will have a strong background in cybersecurity and excellent communication skills to build direct relationships with customers.As a Customer Success Engineer, you will be responsible for implementing and maintaining advanced...
-
Customer Success Professional
vor 3 Wochen
Munich, Bayern, Deutschland LogPoint VollzeitLogpoint, a leading cybersecurity company, is seeking a Customer Success Engineer to join their team in Germany.The ideal candidate will have a strong background in cybersecurity and excellent communication skills to build direct relationships with customers.As a Customer Success Engineer, you will be responsible for implementing and maintaining advanced...
-
Customer Success Professional
vor 10 Stunden
Munich, Bayern, Deutschland MotorK VollzeitCustomer Success Specialist Role OverviewMotorK, a leading sales and marketing technology company in Europe, is seeking a talented Customer Success Specialist to join our dynamic German team. As a key member of our Sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and identifying opportunities for...
-
Customer Success Professional
vor 2 Wochen
Munich, Bayern, Deutschland LogPoint VollzeitAbout LogpointLogpoint, a leading European cybersecurity company, is seeking a Customer Success Engineer to join their growing team in Germany. With a strong presence in Munich and a global impact, Logpoint offers a unique opportunity to be at the forefront of shaping the future of cybersecurity solutions.Key ResponsibilitiesBuild direct relationships with...
-
Customer Success Professional
vor 2 Wochen
Munich, Bayern, Deutschland LogPoint VollzeitAbout LogpointLogpoint, a leading European cybersecurity company, is seeking a Customer Success Engineer to join their growing team in Germany. With a strong presence in Munich and a global impact, Logpoint offers a unique opportunity to be at the forefront of shaping the future of cybersecurity solutions.Key ResponsibilitiesBuild direct relationships with...
-
Senior Customer Success Manager
vor 1 Woche
Munich, Bayern, Deutschland Carly Vollzeit{"h1": "Senior Customer Success Manager at Carly", "p": "As a Senior Customer Success Manager at Carly, you will play a crucial role in leading our customer success team to drive business growth and customer satisfaction. You will be responsible for developing and executing strategies to improve customer engagement, retention, and overall experience. Your...
-
Customer Success Manager
vor 1 Woche
Munich, Bayern, Deutschland MongoDB VollzeitAbout the RoleMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their success with our products and services.Key ResponsibilitiesBuild and maintain...
