Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Frankfurt am Main, Hessen - Primemissions GmbH
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. This includes resolving technical issues via phone and email, generating cases in our CRM to track and resolve customer enquiries, and answering technical product enquiries.Key...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for providing high-quality technical support to our customers worldwide. You will be the primary point of contact for our customers, providing them with expert technical advice and assistance in the use of our cloud products.Main...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for providing high-quality technical support to our customers worldwide. You will be the primary point of contact for our customers, providing them with expert technical advice and assistance in the use of our cloud products.Main...
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support RoleAs a Technical Support Specialist at OVHcloud, you will be part of the CCO Department, responsible for providing high-quality technical support to customers worldwide. You will be the primary point of contact for customers, assisting them with the use of our cloud products and services.Main ResponsibilitiesProvide technical assistance...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at CANCOM. As a key member of our UCC infrastructure team, you will be responsible for providing technical support and maintenance for our clients in the German banking sector.Key Responsibilities:Provide Level 2 and Level 3 remote technical support for various...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at CANCOM. As a key member of our UCC infrastructure team, you will be responsible for providing technical support and maintenance for our clients in the German banking sector.Key Responsibilities:Provide Level 2 and Level 3 remote technical support for various...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitAs a Technical Support Specialist at CANCOM, you will be responsible for providing technical L2/L3 remote support (Backend) to various clients in the German banking sector.Key Responsibilities: Troubleshoot and resolve issues related to MS Teams, SIP Trunks, PSTN networks, Session Border Controllers (AudioCodes), and other UCC-related technologies. Develop,...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitAs a Technical Support Specialist at CANCOM, you will be responsible for providing technical L2/L3 remote support (Backend) to various clients in the German banking sector.Key Responsibilities: Troubleshoot and resolve issues related to MS Teams, SIP Trunks, PSTN networks, Session Border Controllers (AudioCodes), and other UCC-related technologies. Develop,...
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing exceptional customer support and technical expertise to our customers and installers.Key TasksProvide timely and effective problem-solving and fault-finding support via phone...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will provide expert technical support to our customers and installers, ensuring they receive the best possible service.Key ResponsibilitiesProvide technical support via phone and email to resolve customer enquiries and...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your primary focus will be on resolving technical issues related to our inverters and battery products.TasksProvide phone and email based problem solving and fault finding support for...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your primary focus will be on resolving technical issues related to our inverters and battery products.TasksProvide phone and email based problem solving and fault finding support for...
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch support to our customers and installers, ensuring that our products are commissioned efficiently and effectively.Key TasksProvide phone and email based problem solving...
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Technical Support Specialist
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your tasks will include:Resolving technical issues via phone and emailGenerating cases in our CRM system to track and resolve customer enquiriesProviding expert advice on our productsLiaising...
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Technical Specialist
Vor 4 Tagen
Frankfurt am Main, Hessen, Deutschland CRYTEK VollzeitUnsolicited Application - QA and Customer Support Opportunity At Crytek, we welcome unsolicited applications to keep on file for future reference. If your dream job is missing from our list of vacancies, you can still send us your application. We are a dynamic team and always looking for talented individuals to join our ranks. Main Responsibilities We are...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing expert technical support to our customers and installers. This includes resolving complex technical issues, generating cases to track and resolve customer enquiries, and developing and managing technical documentation for the commissioning of...
Technical Support Specialist
vor 3 Monaten
We are seeking a skilled Help Desk Support Specialist to deliver prompt and effective technical support for computer systems. Your role will involve addressing inquiries regarding fundamental technical challenges and providing guidance to resolve them. A successful Help Desk Support Specialist should possess strong technical expertise and the ability to communicate clearly to comprehend issues and articulate solutions. Additionally, they must be customer-focused and patient, especially when dealing with challenging clients. The primary objective is to add value for clients, thereby enhancing the company's reputation and business.
Key Responsibilities- Act as the initial point of contact for clients seeking technical support via phone or email
- Conduct remote troubleshooting using diagnostic methods and relevant inquiries
- Identify the optimal solution based on the customer's issue and provided details
- Guide the customer through the troubleshooting process
- Escalate unresolved issues to higher-level support staff
- Deliver precise information regarding IT products or services
- Document incidents and resolutions in logs
- Follow up and update customer status and information
- Relay any feedback or suggestions from customers to the appropriate internal team
- Recognize and propose potential enhancements to procedures
Qualifications
- Demonstrated experience as a Help Desk Technician or in a similar customer support position
- Technologically proficient with a solid understanding of office automation tools, databases, and remote access
- Good grasp of computer systems, mobile devices, and other technological products
- Capability to diagnose and resolve basic technical problems
- Fluency in English
- Exceptional communication abilities
- Customer-oriented and composed under pressure
- BSc/BA in IT, Computer Science, or a related field
