Aktuelle Jobs im Zusammenhang mit Guest Experience Specialist - Munich, Bayern - Surftown GmbH
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Guest Experience Specialist
vor 3 Monaten
We are seeking a dedicated Guest Experience Specialist to become a vital member of our team at Surftown GmbH. In this role, you will serve as the primary liaison for our guests, assisting them in navigating our facilities and ensuring they enjoy a memorable visit.
- Address guest inquiries and provide assistance at the Welcome Desk
- Manage feedback and resolve issues while striving for ongoing improvement
- Exhibit enthusiasm and positivity towards guests and team members
- Collaborate within a dynamic team to deliver outstanding service
- Foster a friendly environment for visitors to enjoy a distinctive experience at Surftown GmbH
- Previous experience in a customer-facing role is advantageous
- Ability to thrive in a fast-paced setting
- Excellent communication skills with a strong capacity for empathy
- Maintain composure in challenging situations
- Team-oriented with a proactive mindset
- Proficiency in both German and English; additional languages are beneficial
- Willingness to work on weekends
Join a company that prioritizes teamwork, trust, and openness. Engage in exciting initiatives, enjoy generous vacation time, and select from various benefits such as fitness memberships or bicycle leasing options. If you are passionate about crafting exceptional experiences, we invite you to be part of our team.