Customer Experience Specialist

vor 2 Wochen


Munich, Bayern, Deutschland Westwing Group SE Vollzeit
Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to join our team in Munich. As a key contact point for our Danish and Swedish customers, you will be responsible for providing exceptional support and resolving inquiries related to orders.

Key Responsibilities
  • Provide premium customer experience through phone, email, and WhatsApp support
  • Process requests, answer questions, and handle feedback to continuously improve our offering
  • Collaborate with colleagues to establish new markets and drive customer satisfaction
Requirements
  • Relevant experience in customer care and a passion for delivering exceptional customer experiences
  • Excellent social and problem-solving skills, with a friendly and motivated personality
  • Fluency in Danish, Swedish, and English
Why Westwing

At Westwing, we offer a unique and dynamic work environment that fosters growth and collaboration. Our benefits include flexible working modes, a beautiful office space, and opportunities for professional development.



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