Senior Commercial Excellence Manager, DACH

Vor 5 Tagen

Munich, Bayern, Deutschland Genomic Health, Inc. Vollzeit

**Job Summary**

The Senior Commercial Excellence Manager will be responsible for driving commercial and business excellence by designing, planning, and implementing processes, tools, and initiatives to maximize top and bottom-line results.

**Key Responsibilities**

  • Analyze and integrate insights from different sources (market research, competitive intelligence, analytics, forecasting, CRM data) to enable decision-making based on facts.
  • Develop and implement the Sales Force Effectiveness Plan focusing on key priorities.
  • Lead, with National Sales Manager, on Sales force performance, measurement, and continuous improvement.
  • Partner with National Sales Manager on Sales Force sizing, territory alignment, Sales Force Effectiveness.
  • Lead and drive SFE culture and philosophy across all markets.
  • Drive adoption and use of Veeva CRM and Tableau to drive better business decisions and analytics.
  • Work collaboratively with other members of the team to deliver cross-functional projects.
  • Lead and influence without direct authority and foster a culture of continuous improvement within the organization.
  • Strong analytical skills with the ability to work with large data sets.
  • Strong team working skills within a matrix organization.
  • Ability to work independently and manage multiple priorities and timelines.
  • Strong attention to detail, quality-oriented with the ability to see the big picture.
  • Excellent change management and issue resolution skills with the ability to deliver results.
  • Excellent verbal, written, and interpersonal communication skills.
  • Highly organized and self-motivated.
  • Strong stakeholder management and relationship-building skills.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company's Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Ability to work on a mobile device, tablet, or in front of a computer screen.
  • Ability to travel 30% of working time away from work location, may include overnight/weekend travel.

**Requirements**

  • Bachelor's Degree in field as outlined in the essential duties.
  • 8+ years' commercial experience, within sales, marketing, ideally commercial excellence, in the diagnostic/pharmaceutical/biotech industry.
  • Fluent in German and English both written and spoken.
  • Demonstrated implementation of commercial excellence projects with commercial outputs.
  • Demonstrated success directly or indirectly leading and coordinating strategic initiatives.
  • Demonstrated knowledge of CRM systems (preferably Veeva), and their implementation.
  • Demonstrated ability to influence and recommend solutions.
  • Excellent oral and written communications/presentations, results orientation, facilitation, and teamwork skills.
  • Advanced proficiency with computer skills (Microsoft Office programs, Tableau, Power BI, CRM systems).
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.

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