Lead Client Success Strategist

vor 4 Wochen


Hamburg, Hamburg, Deutschland Remazing Vollzeit

Your Responsibilities

NEW CLIENTS: You will develop a comprehensive understanding of our proprietary software, Remdash. By effectively presenting our solution and engaging in cross-selling and upselling, you will play a key role in expanding our customer base.

ACCOUNT MANAGEMENT: You will manage the onboarding process for new clients and assist in tailoring the setup to meet their specific needs. You will keep clients informed about new features, monitor their success, and help them enhance their performance.

CLIENT ENGAGEMENT: As the primary point of contact for our clients, you will address all inquiries and issues related to Remdash. You will nurture client relationships by responding promptly and reliably, always providing the right solutions.

SOFTWARE DEVELOPMENT: You will assess customer needs and feedback, serving as a liaison to our consulting and tech teams. Your insights will contribute to the continuous improvement of Remazing and Remdash solutions.

PROCESS OPTIMIZATION: You will evaluate current processes and enhance existing workflows within Client Success Management, ensuring improved collaboration with clients and sustained satisfaction.

Your Profile

EDUCATION & EXPERIENCE: You hold a university degree in economics, business informatics, or a related field. You also have a minimum of 2 years of experience in customer success or account management within the B2B SaaS sector.

TEAM LEADERSHIP: Ideally, you are interested in progressing into a team lead role, where you can guide and develop our Customer Success Team.

SOLUTION-ORIENTED MINDSET: You approach challenges as opportunities and remain motivated to expand your knowledge, even in a fast-paced, agile environment.

ANALYTICAL THINKING: You possess strong analytical skills and technical understanding. You are data-driven, maintain composure in stressful situations, and consistently prioritize customer-centric solutions.

LANGUAGE SKILLS: You communicate excellently in German and can articulate complex issues clearly. Proficiency in English is required, and knowledge of additional languages is a plus.

About Us

We are a leading international provider of agency services and software solutions for brands on Amazon and other e-commerce marketplaces. As a full-service partner, we support brands in enhancing their Amazon sales through innovative strategies and our award-winning software, Remdash.

Our unique company culture is characterized by openness, appreciation, and support, focusing on individual needs to foster continuous personal and professional growth. We celebrate achievements together and encourage every team member to contribute to our collective success.

Join us and experience the opportunity to work in a dynamic growth industry while contributing to our mission and advancing your career.

Additional Benefits:

  • Flexibility through home office arrangements and working abroad options.
  • Annual education budget.
  • Public transport ticket in your hub.
  • Regular feedback and career development sessions.
  • Opportunities to support charitable organizations.
  • Access to mental health services.
  • Modern office spaces in central locations.
  • Engaging company events and celebrations.

At Remazing, we value diversity in all its forms and strive to create an inclusive workplace that celebrates individuality.



  • Hamburg, Hamburg, Deutschland FREE NOW Vollzeit

    YOUR ROLE IN A NUTSHELL:As a Senior Client Success Strategist at FREENOW, you will play a pivotal role in fostering and enhancing relationships with our key clients, ensuring their needs are met and expectations exceeded. Your strategic mindset and focus on client satisfaction will be instrumental in driving the success of FREENOW across various markets.KEY...


  • Hamburg, Hamburg, Deutschland FREE NOW Vollzeit

    YOUR ROLE WILL ENCOMPASS:As a Senior Client Success Strategist at FREENOW, you will play a pivotal role in cultivating and maintaining relationships with our most significant clients, ensuring their needs are met and expectations surpassed. Your strategic mindset and client-focused approach will be instrumental in driving success for both our clients and...


  • Hamburg, Hamburg, Deutschland FREE NOW Vollzeit

    YOUR ROLE IN A NUTSHELL:As a Senior Client Success Strategist at FREENOW, you will play a pivotal role in fostering and maintaining robust relationships with our key clients, ensuring their needs are met and expectations exceeded. Your strategic mindset and client-focused approach will be instrumental in driving the success of FREENOW across various markets....


  • Hamburg, Hamburg, Deutschland FREE NOW Vollzeit

    YOUR ROLE INCLUDES:As a Senior Client Success Strategist at FREENOW, you will play a pivotal role in cultivating and maintaining relationships with our key clients, ensuring their needs are met and their expectations surpassed. Your strategic mindset and focus on client satisfaction will be instrumental in driving the success of FREENOW across various...


  • Hamburg, Hamburg, Deutschland FREE NOW Vollzeit

    YOUR ROLE WILL ENCOMPASS:As a Senior Client Success Strategist at FREENOW, you will play a pivotal role in cultivating and maintaining strong relationships with our key clients, ensuring their needs are met and their expectations surpassed. Your strategic mindset and focus on client satisfaction will be instrumental in driving success for both our clients...


  • Hamburg, Hamburg, Deutschland Remazing Vollzeit

    Your Responsibilities NEW CLIENTS: You will develop a comprehensive understanding of our proprietary software, Remdash. By effectively presenting our solution and engaging in cross-selling and upselling, you will play a key role in expanding our customer base. ACCOUNT MANAGEMENT: You will manage the onboarding process for new clients and assist in...

  • Lead Sales Strategist

    vor 4 Wochen


    Hamburg, Hamburg, Deutschland Global Payments, Inc. Vollzeit

    About Global Payments, Inc.At Global Payments, we empower millions to facilitate financial transactions between buyers and sellers through our innovative payment solutions encompassing credit, debit, prepaid, and merchant services. Our global workforce supports over 3 million businesses, more than 1,300 financial institutions, and over 600 million...


  • Hamburg, Hamburg, Deutschland Eventinc GmbH Vollzeit

    Lead Salesforce StrategistAre you an expert in Salesforce seeking a new opportunity? Join Eventinc GmbH as a Lead Salesforce Strategist and spearhead the advancement of our Salesforce architecture.Oversee the administration of our Salesforce platformEvaluate and improve existing flows, dashboards, and reportsIdentify areas for optimization in sales processes...


  • Hamburg, Hamburg, Deutschland airfocus Vollzeit

    Your MissionBecome a part of airfocus, a distinguished organization acknowledged by Kununu as a TOP 5% best-rated company, with an impressive rating and high recommendation on Glassdoor - contribute to our success narrative.airfocus, the pioneering modular product management platform, is expanding globally. We have established ourselves as a rising industry...

  • Brand Strategist

    Vor 7 Tagen


    Hamburg, Hamburg, Deutschland MUTABOR Vollzeit

    About the RoleWe are seeking a highly skilled Brand Strategist to join our team at MUTABOR. As a key member of our strategy unit, you will be responsible for developing and implementing innovative brand strategies that drive business growth and success.Key ResponsibilitiesBrand Strategy Development: Collaborate with our design and account management teams to...

  • Brand Strategist

    Vor 5 Tagen


    Hamburg, Hamburg, Deutschland MUTABOR Vollzeit

    About the RoleWe are seeking a highly skilled Brand Strategist to join our team at MUTABOR. As a key member of our strategy unit, you will be responsible for developing and implementing innovative brand strategies that drive business growth and success.Key ResponsibilitiesBrand Strategy Development: Collaborate with our design and account management teams to...


  • Hamburg, Hamburg, Deutschland diva-e Vollzeit

    About diva-ediva-e is a leading digital solutions provider, specializing in creating impactful customer experiences for businesses across various industries. With over two decades of experience, we have a proven track record of delivering innovative E-Business solutions to renowned clients such as FC Bayern Munich, Carl Zeiss, and E.ON.Your Role: Total...


  • Hamburg, Hamburg, Deutschland diva-e Vollzeit

    About diva-ediva-e is a leading digital solutions provider, specializing in creating impactful customer experiences for businesses across various industries. With over two decades of experience, we have a proven track record of delivering innovative E-Business solutions to renowned clients such as FC Bayern Munich, Carl Zeiss, and E.ON.Your Role: Total...


  • Hamburg, Hamburg, Deutschland applike group GmbH Vollzeit

    Become a pivotal part of our team as a Lead Talent Acquisition StrategistCollaborate with various business sectors and technical divisions to identify and recruit top-tier professionalsContinuously enhance the recruitment framework to ensure efficiency and effectivenessAt Applike Group, we are dedicated to crafting captivating experiences for app users...


  • Hamburg, Hamburg, Deutschland Eventinc GmbH Vollzeit

    Lead Salesforce StrategistAre you a Salesforce specialist seeking a fresh opportunity? Become a part of our organization as a Lead Salesforce Strategist and spearhead the advancement of our Salesforce framework.Oversee the management of our Salesforce ecosystemEvaluate and improve current workflows, dashboards, and analyticsSpot potential enhancements in...

  • Lead Brand Strategist

    vor 4 Wochen


    Hamburg, Hamburg, Deutschland Eventinc GmbH Vollzeit

    Lead Brand Strategist - Content DevelopmentAs a Lead Brand Strategist - Content Development, you will take charge of crafting and executing our all-encompassing content vision. You will be the innovative force behind our outward messaging - from media relations to promotional initiatives.Execute the content strategy in close partnership with diverse...


  • Hamburg, Hamburg, Deutschland Plancraft GmbH Vollzeit

    About the RoleWe are seeking a seasoned Customer Success professional to lead our Customer Success Team and drive growth through strategic initiatives and roadmaps. As the Head of Customer Success and Growth, you will play a crucial role in scaling our company to become the leading contractor operating system in Europe.Key ResponsibilitiesTeam Leadership and...


  • Hamburg, Hamburg, Deutschland Plancraft GmbH Vollzeit

    About the RoleWe are seeking a seasoned Customer Success professional to lead our Customer Success Team and drive growth through strategic initiatives and roadmaps. As the Head of Customer Success and Growth, you will play a crucial role in scaling our company to become the leading contractor operating system in Europe.Key ResponsibilitiesTeam Leadership and...


  • Hamburg, Hamburg, Deutschland visable Vollzeit

    As a vital member of the Lead Management Team, your main responsibility will be to design and implement a robust lead management and generation program for Visable. Your efforts will be directed towards driving marketing qualified leads into both direct and indirect sales pipelines. This role encompasses the establishment of automated Lead Management flows,...


  • Hamburg, Hamburg, Deutschland Joblift Vollzeit

    Client Success SpecialistJoblift ist die führende Plattform für eine nahtlose Jobsuche im Blue- und Grey-Collar-Sektor. Unser Ziel ist es, den Rekrutierungsprozess zu vereinfachen und zu beschleunigen.Als 'Digitaler Karriereberater für alle' möchten wir Unternehmen dabei unterstützen, die passenden Kandidaten für ihre offenen Stellen effizient zu...