Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Hamburg, Hamburg - airfocus
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Customer Success Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland Simon-Kucher VollzeitCustomer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Simon-Kucher. As a key member of our team, you will be responsible for designing and executing customer success plans, enabling our clients to become successful with our software and providing insights on tool usage and performance.You will develop and lead...
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Senior Customer Success Manager
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Customer Success Manager DACH
vor 1 Monat
Hamburg, Hamburg, Deutschland Red Bud Regional Hospital VollzeitAbout the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...
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Customer Success Manager DACH
vor 1 Monat
Hamburg, Hamburg, Deutschland Red Bud Regional Hospital VollzeitAbout the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...
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Customer Success Manager DACH
vor 4 Wochen
Hamburg, Hamburg, Deutschland Red Bud Regional Hospital VollzeitAbout the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...
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Customer Success Manager DACH
vor 4 Wochen
Hamburg, Hamburg, Deutschland Red Bud Regional Hospital VollzeitAbout the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...
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Customer Success Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland evenito AG VollzeitAbout evenito AGevenito AG is a dynamic and innovative company that aims to revolutionize the event management industry with its cutting-edge software solution. Our mission is to simplify complex processes and reduce them to just a few clicks, giving back valuable time to event managers.Job DescriptionWe are seeking a highly motivated and experienced...
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Customer Success Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland evenito AG VollzeitAbout evenito AGevenito AG is a dynamic and innovative company that aims to revolutionize the event management industry with its cutting-edge software solution. Our mission is to simplify complex processes and reduce them to just a few clicks, giving back valuable time to event managers.Job DescriptionWe are seeking a highly motivated and experienced...
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Customer Success Manager
vor 1 Monat
Hamburg, Hamburg, Deutschland Simon-Kucher VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Simon-Kucher. As a key member of our organization, you will be responsible for designing and executing customer success plans, enabling our clients to achieve success with our software and providing insights on tool usage and performance.Key...
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Customer Success Manager
vor 1 Monat
Hamburg, Hamburg, Deutschland Simon-Kucher VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Simon-Kucher. As a key member of our organization, you will be responsible for designing and executing customer success plans, enabling our clients to achieve success with our software and providing insights on tool usage and performance.Key...
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Principal Customer Success Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland OneStream Software VollzeitAbout the RoleOneStream Software is seeking a highly skilled Principal Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving customer adoption, expansion, and satisfaction across our complex customer base.Key ResponsibilitiesPartner with sales and customer success teams to deliver...
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Customer Success Manager DACH
vor 3 Wochen
Hamburg, Hamburg, Deutschland Red Bud Regional Hospital VollzeitAbout the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a key member of our customer success team, you will be responsible for driving customer satisfaction, growth, and retention in the region.Key ResponsibilitiesPartner with sales teams to complete comprehensive sales transition processes.Operate as a...
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Customer Success Manager
vor 2 Wochen
Hamburg, Hamburg, Deutschland Simon-Kucher VollzeitCustomer Success ManagerWe are at the forefront of innovation in our space, inventing business models, algorithms, solutions, and methodologies. Our end-to-end solutions deliver sustained top-line impact for our clients.Are you interested in working in a team of digital evangelists with a can-do attitude? Want to experience the dynamics of agile processes in...
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Customer Success Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland Simon-Kucher VollzeitCustomer Success ManagerWe are at the forefront of innovation in our space, inventing business models, algorithms, solutions, and methodologies. Our end-to-end solutions deliver sustained top-line impact for our clients.A team of digital evangelists with a can-do attitude is looking for a like-minded individual to join our ranks. If you want to experience...
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Customer Success Manager: German Speaking
vor 4 Wochen
Hamburg, Hamburg, Deutschland RoomRaccoon VollzeitAbout the RoleWe are seeking a highly motivated and customer-centric individual to join our growing customer success team in Germany. As a German speaking customer success manager, you will be responsible for driving customer satisfaction, retention, and growth in the DACH region (Germany, Austria, and Switzerland).Key ResponsibilitiesDevelop and maintain...
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Customer Success Manager: German Speaking
vor 4 Wochen
Hamburg, Hamburg, Deutschland RoomRaccoon VollzeitAbout the RoleWe are seeking a highly motivated and customer-centric individual to join our growing customer success team in Germany. As a German speaking customer success manager, you will be responsible for driving customer satisfaction, retention, and growth in the DACH region (Germany, Austria, and Switzerland).Key ResponsibilitiesDevelop and maintain...
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Customer Success Manager
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success...
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Customer Success Manager
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success...
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Customer Success Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland evenito AG VollzeitÜber unsevenito AG ist ein dynamisches Unternehmen, das sich auf die Revolutionierung des Eventmanagements mit seiner Software spezialisiert hat. Wir bieten flexible Arbeitsmöglichkeiten, inklusive Home-Office und Remote Work, und schätzen den regelmäßigen Austausch im Team.AufgabenAls Customer Success Manager bist du Teil unseres Teams und unterstützt...
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Customer Success Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland evenito AG VollzeitÜber unsevenito AG ist ein dynamisches Unternehmen, das sich auf die Revolutionierung des Eventmanagements mit seiner Software spezialisiert hat. Wir bieten flexible Arbeitsmöglichkeiten, inklusive Home-Office und Remote Work, und schätzen den regelmäßigen Austausch im Team.AufgabenAls Customer Success Manager bist du Teil unseres Teams und unterstützt...
Customer Success Manager
vor 2 Monaten
We are seeking a highly skilled Customer Success Manager to join our team at airfocus. As a key member of our customer-facing team, you will be responsible for driving value for our customers by ensuring smooth onboarding, providing top-notch support, promoting product adoption, and overseeing the renewal process.
Key Responsibilities- Own and drive the customer lifecycle, from onboarding to renewal.
- Build strong relationships with key customer stakeholders to understand their needs and ensure their success with airfocus.
- Manage onboarding, drive adoption, and engagement.
- Secure customer renewals and identify upsell opportunities.
- Participate in internal cross-functional improvement projects.
- Manage and deliver best-in-class support.
- Listen to user feedback and be the customer's voice in our company.
- Educate our users by creating content for our help center.
- Conduct live demos and training sessions online.
- At least 1 year of customer success or account management experience in a B2B software company.
- Exceptional written and verbal communication skills in English are required. Knowledge of an additional language is a plus.
- You are proactive, organized, empathetic, collaborative, positive, and flexible.
- Experience in product management or similar is a plus.
- Ability to work Pacific Standard Time hours.
- You'll join a diverse and talented team with plenty of opportunities for personal growth, impact, and learning.
- Remote-first team: Work from our cool HQ in Hamburg or anywhere in Europe.
- Flexible working hours.
- Boost your personal development in an environment that encourages continuous learning.
- Competitive compensation and an L&D budget.
- Project squads with rotating team members.
- MacBook Pro or notebook of your choice, and healthy (and non-healthy) snacks and beverages.
- Recurring virtual events and annual airfolks meet-ups.
