Customer Success Manager

vor 4 Wochen

Hamburg, Hamburg, Deutschland adjoe GmbH Vollzeit
About adjoe GmbH

adjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.

Job Title: Customer Success Manager

We are seeking a highly skilled Customer Success Manager to join our Demand Growth Team in Germany. As a key member of our team, you will be responsible for guiding new partners through the onboarding process, establishing successful campaigns, and driving the overall success of our new partners.

Key Responsibilities:
  • Drive the onboarding, retention, and overall success of our new partners
  • Work in partnership with the sales team and growth managers to guide new clients through technical requirements
  • Provide proactive recommendations to optimize first campaigns and platform use
  • Analyze KPIs related to partner performance and take action accordingly
  • Support teammates in day-to-day tasks
  • Establish good relationships with partners through communication
  • Prepare reports and presentations for partners
  • Gather and communicate partner needs internally
Requirements:
  • Minimum 1-3 years experience in mobile user acquisition, success management, or account management in ad tech
  • Exceptional ability to communicate and foster new business relationships
  • Understanding of standard KPIs used in adtech
  • Outstanding communication skills and fluency in English
  • Good analytical skills and mastery of Google Suite
  • Output- and revenue-driven attitude and ability to work in a fast-paced environment
Perks:
  • Work-Life Package: 2 remote days per week, 30 vacation days, flexible working hours, dog-friendly office
  • Wealth building: virtual stock options for regular employees
  • Relocation Package: visa & legal support, relocation bonus, reimbursement of German Classes costs
  • Happy Belly Package: monthly company lunch, free snacks and drinks, free breakfast & pastries
  • Physical & Mental Health Package: in-house gym, various classes
  • Activity Package: regular team and company events, hackathons
  • Education Package: opportunities to boost professional development
  • Free access to EAP (Employee Assistance Program)

Believe in better adtech and build it. That's the adjoe manifesto. Our investment is powered by media giants Bertelsmann. Our brains are powered by our love for a challenge. Our mission is powered by building better and bolder ad technologies. And our home is in Hamburg, Germany – in the applike group. Interested in joining our growing international team?

  • Customer Success Manager

    vor 1 Woche

    Hamburg, Hamburg, Deutschland Simon-Kucher Vollzeit

    Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Simon-Kucher. As a key member of our team, you will be responsible for designing and executing customer success plans, enabling our clients to become successful with our software and providing insights on tool usage and performance.You will develop and lead...

  • Senior Customer Success Manager

    vor 1 Woche

    Hamburg, Hamburg, Deutschland OneStream Software Vollzeit

    About the RoleAs a Senior Customer Success Manager at OneStream Software, you will be responsible for driving customer success and growth within our enterprise customer base. This role requires a strong understanding of customer needs and a proven ability to develop and execute strategic plans to meet those needs.Key ResponsibilitiesDevelop and execute...

  • Customer Success Manager DACH

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Red Bud Regional Hospital Vollzeit

    About the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...

  • Customer Success Manager DACH

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Red Bud Regional Hospital Vollzeit

    About the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...

  • Customer Success Manager

    vor 1 Monat

    Hamburg, Hamburg, Deutschland airfocus Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at airfocus. As a key member of our customer-facing team, you will be responsible for driving value for our customers by ensuring smooth onboarding, providing top-notch support, promoting product adoption, and overseeing the renewal process.Key ResponsibilitiesOwn and...

  • Customer Success Manager

    vor 1 Monat

    Hamburg, Hamburg, Deutschland airfocus Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at airfocus. As a key member of our customer-facing team, you will be responsible for driving value for our customers by ensuring smooth onboarding, providing top-notch support, promoting product adoption, and overseeing the renewal process.Key ResponsibilitiesOwn and...

  • Customer Success Manager DACH

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Red Bud Regional Hospital Vollzeit

    About the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...

  • Customer Success Manager DACH

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland Red Bud Regional Hospital Vollzeit

    About the JobWe are seeking a highly skilled Customer Success Manager to join our team in the DACH region. As a Customer Success Manager, you will be responsible for driving customer success and growth in the region, working closely with sales, customer support, and other departments to ensure seamless customer experiences.Key ResponsibilitiesDevelop and...

  • Customer Success Manager

    vor 1 Monat

    Hamburg, Hamburg, Deutschland airfocus Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at airfocus. As a key member of our customer-facing team, you will be responsible for driving value for our customers by ensuring smooth onboarding, providing top-notch support, promoting product adoption, and overseeing the renewal process.Key ResponsibilitiesOwn and...

  • Customer Success Manager

    vor 1 Monat

    Hamburg, Hamburg, Deutschland airfocus Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at airfocus. As a key member of our customer-facing team, you will be responsible for driving value for our customers by ensuring smooth onboarding, providing top-notch support, promoting product adoption, and overseeing the renewal process.Key ResponsibilitiesOwn and...

  • Customer Success Manager

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland evenito AG Vollzeit

    About evenito AGevenito AG is a dynamic and innovative company that aims to revolutionize the event management industry with its cutting-edge software solution. Our mission is to simplify complex processes and reduce them to just a few clicks, giving back valuable time to event managers.Job DescriptionWe are seeking a highly motivated and experienced...

  • Customer Success Manager

    vor 2 Wochen

    Hamburg, Hamburg, Deutschland evenito AG Vollzeit

    About evenito AGevenito AG is a dynamic and innovative company that aims to revolutionize the event management industry with its cutting-edge software solution. Our mission is to simplify complex processes and reduce them to just a few clicks, giving back valuable time to event managers.Job DescriptionWe are seeking a highly motivated and experienced...

  • Customer Success Manager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland CleverPush GmbH Vollzeit

    {"h1": "Customer Success Manager bei CleverPush GmbH", "h2": "Über uns", "p": "CleverPush GmbH ist ein innovatives SaaS-Unternehmen, das sich auf den Versand von Push-Benachrichtigungen spezialisiert hat. Wir helfen unseren Kunden, ihre Nutzer zielgerichtet mittels Push-Benachrichtigungen zu den eigenen Marketing- und Digitalangeboten abzuholen. Unsere...

  • Customer Success Manager

    vor 1 Monat

    Hamburg, Hamburg, Deutschland CleverPush GmbH Vollzeit

    ÜberblickCleverPush GmbH sucht einen motivierten Customer Success Manager, der unsere Kunden bestmöglich unterstützt und gemeinsam mit uns weiter wächst.AufgabenBetreuung unserer Bestandskunden hinsichtlich aller Fragen zu unseren Software-Produkten.Unterstützung unserer Kunden den größten Mehrwert aus der Nutzung von CleverPush zu erzielen und unsere...

  • Customer Success Manager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland CleverPush GmbH Vollzeit

    ÜberblickCleverPush GmbH sucht einen motivierten Customer Success Manager, der unsere Kunden bestmöglich unterstützt und gemeinsam mit uns weiter wächst.AufgabenBetreuung unserer Bestandskunden hinsichtlich aller Fragen zu unseren Software-Produkten.Unterstützung unserer Kunden den größten Mehrwert aus der Nutzung von CleverPush zu erzielen und unsere...

  • Customer Success Manager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland CleverPush GmbH Vollzeit

    ÜberblickCleverPush GmbH sucht einen motivierten Customer Success Manager, der unsere Kunden bestmöglich unterstützt und gemeinsam mit uns weiter wächst.AufgabenBetreuung unserer Bestandskunden hinsichtlich aller Fragen zu unseren Software-Produkten.Unterstützung unserer Kunden den größten Mehrwert aus der Nutzung von CleverPush zu erzielen und unsere...

  • Customer Success Manager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland CleverPush GmbH Vollzeit

    {"h1": "Customer Success Manager bei CleverPush GmbH", "h2": "Über uns", "p": "CleverPush GmbH ist ein innovatives SaaS-Unternehmen, das sich auf den Versand von Push-Benachrichtigungen spezialisiert hat. Wir helfen unseren Kunden, ihre Nutzer zielgerichtet mittels Push-Benachrichtigungen zu den eigenen Marketing- und Digitalangeboten abzuholen. Unsere...

  • Customer Success Manager

    vor 1 Monat

    Hamburg, Hamburg, Deutschland CleverPush GmbH Vollzeit

    ÜberblickCleverPush GmbH sucht einen motivierten Customer Success Manager, der unsere Kunden bestmöglich unterstützt und gemeinsam mit uns weiter wächst.AufgabenBetreuung unserer Bestandskunden hinsichtlich aller Fragen zu unseren Software-Produkten.Unterstützung unserer Kunden den größten Mehrwert aus der Nutzung von CleverPush zu erzielen und unsere...

  • Customer Success Manager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Simon-Kucher Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Simon-Kucher. As a key member of our organization, you will be responsible for designing and executing customer success plans, enabling our clients to achieve success with our software and providing insights on tool usage and performance.Key...

  • Customer Success Manager

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Simon-Kucher Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Simon-Kucher. As a key member of our organization, you will be responsible for designing and executing customer success plans, enabling our clients to achieve success with our software and providing insights on tool usage and performance.Key...