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Portuguese Customer Support Specialist (m/f/d) - Remote at Majorel Münster GmbH
About Teleperformance
Teleperformance is a global leader in digital business process outsourcing, with a workforce of 500,000 professionals dedicated to delivering exceptional customer service across more than 170 markets. We cater to a diverse clientele, addressing inquiries in over 300 languages.
Role Overview- Flexible Full or Part-Time Opportunities
- Work from Home
- Open to Candidates with Varying Experience Levels
Are you seeking a rewarding opportunity to work remotely? This position offers the ideal environment for you.
What We Offer- Completely Remote Work in Germany
- Provision of Necessary Equipment
- Comprehensive Training in Products and Communication
- Access to a Support Network of Experts and Coaches
- Specialized Training Programs for Career Advancement
- Integration into a Diverse International Team
- Engaging Employee Events and Activities
- Opportunities for Professional Growth
- Talent Development Initiatives
- Performance-Based Incentive Program
- Competitive Salary Package
- Exclusive Discounts for Employees
- Wellness Management Support
- Language Courses for German Improvement
- Fluent in Portuguese (both spoken and written) with strong English proficiency
- Customer-focused, patient, and approachable demeanor
- Excellent Communication Skills and Interpersonal Abilities
- Familiarity with Internet Search Engines and Marketing Platforms is a Plus
- Proficient in PC Usage, including Internet Browsers and Microsoft Office
- Technologically Savvy
- Manage Customer Inquiries via Phone, including Pre- and Post-Sales Support
- Conduct Proactive Follow-Up Calls to Customers
- Build and Maintain Customer Relationships
- Oversee and Enhance Customer Accounts and Online Marketing Campaigns
- Identify Opportunities for Optimization and Upselling
Majorel is now part of Teleperformance. This merger enhances our ability to provide outstanding services globally.
As a leader in digital business services, we strive to combine cutting-edge technology with human empathy, ensuring customer care that is efficient and secure for major brands and their clientele.
With nearly 500,000 dedicated team members speaking over 300 languages, we possess both global reach and local insight, allowing us to positively impact communities, clients, and the environment.
For more information, please visit our website.
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