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Portuguese Customer Support Specialist

vor 2 Monaten


Münster, Nordrhein-Westfalen, Deutschland Majorel Münster GmbH Vollzeit


Portuguese Customer Support Specialist (m/f/d) - Remote at Majorel Münster GmbH

About Teleperformance

Teleperformance is a leading global provider of digital business process outsourcing. With a workforce of 500,000 employees across the globe, we deliver exceptional customer service and satisfaction to clients in over 170 markets, addressing inquiries in more than 300 languages.

Role Overview
  • Flexible Full or Part Time Options
  • Work from Home
  • Open to All Experience Levels

Are you seeking a rewarding opportunity to work remotely? This position is tailored for you.

What We Offer
  • Complete Home Office Setup in Germany
  • Provision of Necessary Equipment
  • Comprehensive Training Programs
  • Access to a Supportive Network of Experts and Leaders
  • Opportunities for Career Advancement in Online Advertising
  • Integration into a Diverse International Team
  • Engaging Employee Events and Activities
  • Career Development Opportunities
  • Performance-Based Incentives
  • Competitive Salary Package
  • Exclusive Discounts for Employees
  • Wellness Management Initiatives
  • Language Courses Available
Candidate Profile
  • Fluent in Portuguese (spoken and written) with strong English proficiency
  • Customer-focused, patient, and approachable demeanor
  • Strong communication and interpersonal skills
  • Familiarity with Internet search engines and marketing platforms is a plus
  • Proficient in PC usage, including Internet browsers and Microsoft Office
  • Technologically inclined
Key Responsibilities
  • Manage customer inquiries via phone, including pre- and post-sales support, campaign management, and account-related queries
  • Conduct proactive follow-up calls to customers
  • Build and maintain strong customer relationships
  • Oversee and enhance customer accounts and online marketing campaigns
  • Identify opportunities for optimization and upselling
About Us

Majorel is now part of Teleperformance. This merger enhances our ability to provide outstanding services globally.

As a global leader in digital business services, we strive to combine cutting-edge technology with human empathy to offer customer care that is efficient, effective, and secure for the world's leading brands.

With nearly 500,000 dedicated team members worldwide, we speak over 300 languages, enabling us to support communities, clients, and the environment effectively.

Find out more at: