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Technical Support Specialist

vor 3 Monaten


Essen, Nordrhein-Westfalen, Deutschland heads in motion GmbH & Co. KG Vollzeit
Position Overview

We are a prominent organization in the software development sector focused on medical applications, seeking a dedicated IT Support User Helpdesk professional for our 1st Level Support team.

Key Responsibilities
  • Provide comprehensive technical support to users.
  • Install and manage essential technical components within the practice.
  • Oversee the IT infrastructure and ensure seamless operation.
  • Collaborate effectively with the 2nd Level Support team to resolve complex issues.
Qualifications

The ideal candidate will possess:

  • A solid background in IT.
  • In-depth knowledge of TCP/IP, Firewalls, Routing, and VPN technologies.
  • Experience with Windows operating systems.
  • Exceptional communication skills to assist users effectively.
What We Offer

This role presents an attractive compensation package, ample development opportunities, and a supportive work environment that fosters growth and collaboration. We encourage interested candidates to explore this opportunity further.