Lab Operations and 3rd Level Support Technician

vor 1 Monat

Berlin, Deutschland 1KOMMA5˚ Vollzeit
1KOMMA5°

We are looking for you as an addition to our tech-team in Berlin. 1KOMMA5° is building Germany's largest one-stop-shop for sale, installation and services related to solar, heat pumps, electricity and charging infrastructure. And they are all connected Be a part of our mission

Deine Position

In tech we have two main work streams:

  • Heartbeat: Building a virtual power plant levering our energy manager “Heartbeat” and evolving the customer experience app around this
  • Operating System for installation companies: Digitisation of operations and processes from ground operations to rooftop installations

As a Lab Operations and 3rd Level Support Technician, you will build and configure test setups with integrated PV systems, batteries, heat pumps, and EV chargers. Alongside maintaining and calibrating test equipment, you will develop testing procedures for OEM component compatibility within the Heartbeat platform. Your role also involves providing 3rd-level support, documenting procedures and results, offering guidance to lower-level support teams, and contributing to the improvement of testing methodologies at our Berlin lab.

Key responsibilities include but are not limited to:

  • Assemble and configure test benches to accurately simulate single-house environments, integrating PV systems, battery storage units, heat pumps, and EV chargers.
  • Maintain and calibrate test equipment to ensure accurate measurements and reliable test results.
  • Perform functional tests to verify our energy management system is operating correctly and according to specifications.
  • Design and implement test procedures to evaluate the compatibility of OEM components within our Heartbeat platform, and also to analyze and troubleshoot customer-facing technical issues.
  • Provide 3rd-level support to solve technical problems working closely with other support tiers, engineering teams and stakeholders.
  • Document test procedures and results, support processes, issue resolutions, and best practices for reference and continuous improvement.
  • Provide guidance and knowledge transfer to lower-level support teams, contributing to skill development and improving overall support capabilities.
  • Assist in the development and improvement of testing methodologies and procedures.
Dein Profil

You have:

  • Successful apprenticeship or equivalent certification in Electrical Engineering, Renewable Energy Technology, or related field.
  • 2+ years of experience in assembly, testing, or maintenance of electrical systems, preferably in the renewable energy industry.
  • Proficiency in reading electrical schematics and technical documentation.
  • Hands-on experience with electrical testing equipment such as multimeters, oscilloscopes, and power analyzers.
  • Experience collaborating with support teams and stakeholders to troubleshoot technical issues.
  • Strong documentation skills, with the ability to record and communicate test procedures, results, and best practices.
  • Fluency in English and German, both written and verbal.

Bonus points for:

  • Familiarity with relevant codes and standards (VDE-0100, VDE AR-N-4105)
  • Coding skills in Python
  • Experience with embedded controllers and/or IoT gateways

We are an ambitious and dynamic company with a talented team. We require our engineers to be imaginative, enthusiastic, and willing to tackle new challenges as we strive to provide everyone with renewable energy technologies.

Benefits
  • You will be part of a young, dynamic and highly motivated team with people who have proven that they can make things happen and move companies forward
  • With your work, you support the megatrend "energy and mobility transition" and make a concrete contribution to the sustainable transformation of our energy infrastructure
  • You are part of a fast growing company with a lot of development potential
  • You move in flat hierarchies and have direct contact with the managing directors as well as short decision-making paths
  • You will be welcomed by a young, close-knit and fast-growing team with an exciting task ahead
  • The results of your work are immediately recognizable and have a direct positive impact
  • You can build something independently and take responsibility
  • You can work remotely (Germany-wide), preferred locations are Hamburg, Berlin or Munich
  • You create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass

  • Lab Operations and 3rd Level Support Technician

    Vor 3 Tagen

    Berlin, Deutschland 1KOMMA5˚ Vollzeit

    1KOMMA5°We are looking for you as an addition to our tech-team in Berlin. 1KOMMA5° is building Germany's largest one-stop-shop for sale, installation and services related to solar, heat pumps, electricity and charging infrastructure. And they are all connected! Be a part of our mission!Your missionIn tech we have two main work streams:Heartbeat: Building a...

  • Lab Operations and 3rd Level Support Technician

    vor 1 Monat

    Berlin, Deutschland 1KOMMA5˚ Vollzeit

    1KOMMA5°We are looking for you as an addition to our tech-team in Berlin. 1KOMMA5° is building Germany's largest one-stop-shop for sale, installation and services related to solar, heat pumps, electricity and charging infrastructure. And they are all connected! Be a part of our mission!Deine PositionIn tech we have two main work streams:Heartbeat: Building...

  • Lab Operations and 3rd Level Support Technician

    vor 1 Monat

    Berlin, Deutschland 1Komma5° GmbH Vollzeit

    1KOMMA5°We are looking for you as an addition to our tech-team in Berlin. 1KOMMA5° is building Germany's largest one-stop-shop for sale, installation and services related to solar, heat pumps, electricity and charging infrastructure. And they are all connected! Be a part of our mission!Your missionIn tech we have two main work streams:Heartbeat: Building a...

  • 3rd Shift

    Vor 7 Tagen

    Berlin, Deutschland Manpower Vollzeit

    **Job Description**: 3rd Shift Maintenance Technician - $27-$30 What's in it for you? - Direct Hire opportunity - $27-$30/hr plus a shift differential - 3rd Shift - Paid training - Full time hours - Clean and safe work environment - Great benefits and career growth What will you be doing? - Repairs and maintains machinery and mechanical equipment such as...

  • 2nd Und 3rd Level Supporter

    vor 1 Monat

    Berlin, Deutschland Experis Vollzeit

    **Sie suchen ein neues Projekt?** Für ein Kundenprojekt im Öffentlichen Dienst sucht **Experis **Sie als **2nd und 3rd Level Supporter (gn) Exchange 2019** am Standort **Berlin**. **Experis **ist in Deutschland die erste Wahl für erfolgreiche Unternehmen, wenn es um passgenaues Personalmanagement, Recruiting und Projektunterstützung geht. Wir haben das...

  • 2nd Und 3rd Level Supporter

    vor 1 Monat

    Berlin, Deutschland Experis Vollzeit

    **Sie suchen ein neues Projekt?** Für ein Kundenprojekt im Öffentlichen Dienst sucht **Experis **Sie als **2nd und 3rd Level Supporter (gn) Exchange 2019** am Standort **Berlin**. **Experis **ist in Deutschland die erste Wahl für erfolgreiche Unternehmen, wenn es um passgenaues Personalmanagement, Recruiting und Projektunterstützung geht. Wir haben das...

  • Lab Technician

    Vor 5 Tagen

    Berlin, Deutschland Lionbridge Vollzeit

    Lionbridge partners with brands to break barriers and build bridges all over the world. For more than 20 years, we have helped companies connect with global customers and employees by delivering localization and training data services in 350+ languages. The company is headquartered in Waltham, Massachusetts, with operations throughout the U.S. and...

  • Second Level Support Technician

    vor 2 Wochen

    Berlin/Brandenburg Metropolitan Region, Deutschland Seargin Vollzeit

    Job Title: Second Level Support Technician (Ticketing)Location: Berlin, Germany (Onsite)Duration: ASAP to End of Q3/September, with possibility of extensionLanguage Requirement: Fluent German (Must-have), English proficiency advantageousKey Responsibilities:Provide second level support for Windows Server 2016 environment.Handle ticketing system efficiently,...

  • Electrical/Mechanical Engineering Operations Technician

    vor 1 Monat

    Berlin, Deutschland A100 ROW GmbH Vollzeit

    Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team in Berlin. The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS...

  • Operations and Technical Support Specialist

    vor 1 Monat

    Berlin, Deutschland CCS Cleaning Services Vollzeit

    **Description of employment**: **We are seeking an experienced Operations and Technical Support Specialist to join our team. In this role, you will be responsible for rolling out a new clock in app, answering tickets, and training our account managers (AMs) on new systems, including internal and customer support systems. You will also be responsible for...

  • Engineering Operations Technician

    vor 1 Monat

    Berlin, Deutschland A100 ROW GmbH Vollzeit

    Good verbal and written communication skills - Apprentice/trades certified or diploma in an Electrical field - Knowledge of key electrical competencies (Practice & Theory) and mechanical systems (Mechanical, HVAC systems, Controls) - Ability to draft accurate support procedures, system documentation, and issue tracking entries - Willing to travel between...

  • Data Center Technician

    vor 1 Monat

    Berlin, Deutschland Microsoft Vollzeit

    **Business Function Overview**: In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Datacenter Technician** (DCT). Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I...

  • Finance and Operations Officer

    vor 1 Monat

    Berlin, Deutschland Atlas Relief and Development International Vollzeit

    **Finance and Operations Officer** **Job Title**: Finance and Operations Officer **Application Deadline**: July 1st 2023 **Reports To**: Executive Director, Finance Manager, Operations Manager **Position Type**: Full-time employment **Job Location**: Berlin, Germany **ABOUT ARDI** Atlas Relief and Development International (ARDI) is a women-led...

  • L1 Desktop Support Technician

    vor 1 Woche

    Berlin, Deutschland FST Vollzeit

    **Language requirements**:Native German Speaker **Other requirements**: 1. Experience with OracleXStore.(mandatory) 2. Valid work permit, technician needs to be available at least 6 months. **Overview**: We are looking for a Technician to support a customer location in Berlin. This role requires a highly skilled individual with L1 desktop support...

  • Engineering Operations Technician

    vor 1 Tag

    Berlin, Deutschland A100 ROW GmbH Vollzeit

    High school or equivalent diploma The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role...

  • Head of Strategy and Operations, Global Support Operations

    vor 1 Woche

    Berlin, Deutschland Wolt Vollzeit

    Wolt is known for its customer-obsession and great support experience. We are fast, local, and personal: we have local customer support in all the countries were in, and more than 3, real humans answering customers and partners in their language. Ultimately, we have no license to operate if we do not brilliantly serve our customers, and therefore we are...

  • Engineering Operations Technician

    vor 1 Monat

    Berlin, Deutschland A100 ROW GmbH Vollzeit

    INTRODUCTIONThe Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven,...

  • Operations and Support Assistant

    Vor 2 Tagen

    Berlin, Berlin, Deutschland iMusician Vollzeit

    YOUR MISSIONWe're looking for a self-motivated and highly driven Operations and Support Assistant. This is a very diverse role. You will be supporting our Product Operations team providing best-in-class support in German to the customers and potential customers of iMusician Digital. In addition, one day per week you'll be focusing on ensuring an effective...

  • IT-Systemadministrator (m/w/d) - Second / Third Level Support

    Vor 3 Tagen

    Berlin, Deutschland Lab14 GmbH Vollzeit

    Lab 14 IT Shared Service Center - BerlinBei Lab 14 IT Shared Service Center in Berlin bieten wir ein dynamisches Arbeitsumfeld, in dem Technologie und Teamgeist Hand in Hand gehen. Werde Teil unseres Teams als IT-Spezialist (m/w/d) und bringe unsere IT-Infrastruktur auf das nächste Level.Unser Angebot:Flexible Arbeitszeiten und die Möglichkeit für...

  • Customer Support Operations Manager

    vor 1 Monat

    Berlin, Berlin, Deutschland Cpl Vollzeit

    One of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...