Data Center Technician
vor 2 Monaten
**Business Function Overview**:
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a
**Datacenter Technician** (DCT).
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action #COICareers
**Responsibilities**:
**As a Datacenter Technician, your success will be measured by**:
**_
Responsibilities_**
**_ Data Center Operations_**
- Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment.
- Asks questions when they do not have required information.
- Complies with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines with guidance from other technicians.
- Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
**_ Service Delivery_**
- Performs basic diagnostics and troubleshooting with guidance from experienced technicians and by following standard procedures to identify the cause of issues and replace faulty components with mínimal customer and business disruption
- Decommissions hardware for simple changes and refreshes following standard procedures seeking clarification and guidance from more experienced technicians as needed.
- Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management and Technician Leads.
**_ Managing Services_**
- Contributes to issue tracking through escalations by asking questions and seeking guidance on timely resolution of issues from more experienced technicians.
- Develops an understanding of cross-functional processes to support partnerships with internal and external stakeholders.
- Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT); may complete additional training to obtain or maintain relevant role certifications.
**_ Data Center Work Environment_**
- Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Complies with security and data management procedures and policies with guidance from other technicians and completes required security training.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions and staying apprised of the status of others' work, and partnering with other technicians to complete and/or hand off tickets as needed.
**_ Ownership_**
- Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
- Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
**_ Other_**
- Embody our culture and values
**Qualifications**:
** Required Qualifications**:
- High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
While not required, we also look for the following
**_Preferred Qualifications:_**
- Proven experience supporting IT equipment or related technology
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
**_ Background Check Requirements:_**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Benefits/perks listed below may vary depending on the nature of your emplo
-
Data Center Technician
vor 2 Wochen
Berlin, Deutschland Microsoft Vollzeit**Business Function Overview**: In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Datacenter Technician** (DCT). Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I...
-
Data Center Technician
vor 1 Woche
Berlin, Deutschland Microsoft VollzeitAs a Microsoft **Data Center Technician (DCT),** you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your...
-
Senior Data Center Technician
vor 2 Monaten
Berlin, Deutschland Microsoft VollzeitAs a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will...
-
Data Center Technician
Vor 2 Tagen
Berlin, Deutschland Vantage Data Centers Vollzeit**Über Vantage Data Centers** Vantage Data Centers liefert, kühlt, schützt und verbindet die Technologien weltbekannter Hyperscaler, Cloud-Anbieter und Großunternehmen. Vantage betreibt sechs Märkte in Nordamerika und sechs Märkte in Europa und hat das Design von Rechenzentren auf innovative Weise weiterentwickelt, um eine drastische Steigerung der...
-
Data Center Service Technician
vor 1 Woche
Berlin, Deutschland NTT Global Data Centers EMEA GmbH VollzeitAls unser **Data Center Service Technician** sind die verantwortlich für die selbstständige und eigenverantwortliche Durchführung von Inspektions-, Wartungs-, Inbetriebnahme - und Instandsetzungsarbeiten an der technische und IT Gebäudeinftrastruktur am Standort. **Ihre Aufgaben** - Betreuung der technischen und sicherheitstechnischen Anlagen im...
-
Data Center Technician, Cloud Region
vor 2 Wochen
Berlin, Deutschland Google VollzeitA person with disabilities will be given preferential consideration per local regulations. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience in a Data center environment or similar technical domain. - Experience with computer hardware and server hardware or troubleshooting/diagnosing. - Experience with operating systems and...
-
Critical Facilities Technician
vor 2 Wochen
Berlin, Deutschland Vantage Data Centers VollzeitAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
-
Critical Facilities Technician
vor 2 Wochen
Berlin, Deutschland Vantage Data Centers VollzeitAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
-
Data Center Network Technician
Vor 6 Tagen
Berlin, Deutschland Sharp Brains Ltd Vollzeit**Job Title **:Datacenter Network Technician L2 **Responsibilities**: OTDR, LSPM, BER, OSA (Optical Spectrum Analysis) & other fiber testing/cleaning tools (testing, configuration, reporting), provisioning, install cables or optics for new circuits. physical cabling, cable management, northbound cabling, (Fiber/Copper/Power). Support network and server...
-
Data Center Network Technician
vor 1 Woche
Berlin, Deutschland Sharp Brains Ltd Vollzeit**Job Title **:Datacenter Network Technician L2 **Responsibilities**: OTDR, LSPM, BER, OSA (Optical Spectrum Analysis) & other fiber testing/cleaning tools (testing, configuration, reporting), provisioning, install cables or optics for new circuits. physical cabling, cable management, northbound cabling, (Fiber/Copper/Power). Support network and server...
-
Critical Facilities Technician
vor 2 Wochen
Berlin, Deutschland Vantage Data Centers VollzeitÀ PROPOS DE VANTAGE DATA CENTERS Vantage s’engage à être un lieu de travail d’inclusion, d’équité, de respect et d’acceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions d’apprendre des expériences de chacun. Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands...
-
Critical Facilities Technician
vor 2 Wochen
Berlin, Deutschland Vantage Data Centers VollzeitÀ PROPOS DE VANTAGE DATA CENTERS Vantage s’engage à être un lieu de travail d’inclusion, d’équité, de respect et d’acceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions d’apprendre des expériences de chacun. Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands...
-
Data Center Logistics Technician
vor 1 Monat
Berlin, Deutschland Microsoft VollzeitAs a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data...
-
Lead Datacenter Ops Technician
vor 2 Monaten
Berlin, Deutschland Excelgens Inc. VollzeitNOTE: WE ARE NOT SPONSORING WORK VISA AT THIS MOMENT, APPLICANT SHOULD HAVE VALID WORK AUTHORIZATION. About the Role: The job is for a Lead Data Center Technician in Berlin. The role involves overseeing workflows, troubleshooting anomalies, and finding opportunities to scale operations. The technician will collaborate with the Site Manager to mentor and...
-
Lead Datacenter Ops Technician
vor 2 Monaten
Berlin, Deutschland Excelgens Inc. VollzeitNOTE: WE ARE NOT SPONSORING WORK VISA AT THIS MOMENT, APPLICANT SHOULD HAVE VALID WORK AUTHORIZATION. About the Role: The job is for a Lead Data Center Technician in Berlin. The role involves overseeing workflows, troubleshooting anomalies, and finding opportunities to scale operations. The technician will collaborate with the Site Manager to mentor and...
-
Datacenter Technician
vor 3 Wochen
Berlin, Deutschland Net2Source Inc. VollzeitRole: Datacenter TechnicianLocation: Berlin / Frankfurt, GermanyDuration: ContractAbout the Role:Our Team is currently seeking a Data Center Technician Shift Lead who can drive the local execution of standardized workflows. The selected candidate will work closely with the local Site Manager to mentor and grow the local team of Technicians and communicate...
-
Critical Facilities Technician, Emea
Vor 6 Tagen
Berlin, Deutschland Vantage Data Centers VollzeitAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
-
Critical Facilities Technician, Emea
vor 2 Wochen
Berlin, Deutschland Vantage Data Centers VollzeitÀ PROPOS DE VANTAGE DATA CENTERS Vantage s’engage à être un lieu de travail d’inclusion, d’équité, de respect et d’acceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions d’apprendre des expériences de chacun. Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands...
-
Critical Facilities Technician, Emea
vor 2 Wochen
Berlin, Deutschland Vantage Data Centers VollzeitÀ PROPOS DE VANTAGE DATA CENTERS Vantage s’engage à être un lieu de travail d’inclusion, d’équité, de respect et d’acceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions d’apprendre des expériences de chacun. Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands...
-
Critical Facilities Technician
Vor 2 Tagen
Berlin, Deutschland Vantage Data Centers VollzeitAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
