![Web Summit](https://media.trabajo.org/img/noimg.jpg)
Vip Success Associate
vor 2 Monaten
**About us**:
How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.
And we’re just getting started.
We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders - all while making a positive impact on the environment and communities we encounter.
To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us.
**About the team**:
You’ll be joining the Key Attendee Success team, who are responsible for ensuring our investors, media attendees and speakers have the best experience at our events. You’ll be working closely with the speakers, media and investors acquisition teams, which are responsible for acquiring key attendees for our events. You will be the point of contact for our speakers, and will ensure a seamless experience during and after Web Summit, Web Summit Rio, Web Summit Qatar, Collision, and any other events going forward. Past speakers include Brad Smith, Gwyneth Paltrow, Eric Yuan and Ursula von der Leyen - and that’s just a few.
**What you’ll achieve at Web Summit**:
- You’ll act as an internal point of contact for speakers at our events.
- You’ll improve processes and workflows that result in an excellent event experience for our attendees.
- You will manage all logistics and scheduling for speakers attending our events.
- You’ll manage and fulfil any speaker-related activities at our events.
- You’ll liaise with other teams and ensure clear communication channels exist.
- You’ll foster relationships with some of the most highly regarded organisations.
**Who you are**:
- You deal with confidential matters in a professional manner, while respecting and upholding professional integrity at all times.
- You're a quick learner and can grasp the intricacies of complex relationships easily.
- You’re a natural people-person and have keen attention to detail.
- You’re exceptionally organised, with strong administrative skills.
- You can keep your cool in any situation, while remaining confident, positive and professional.
- You’re a natural collaborator who excels as part of a team working towards stellar customer experiences.
**Skills and abilities we’d like to see**:
- Ideally 4+ years of experience in a relationship/account management or customer service role.
- Experience in dealing with public figures, government bodies, or other VIP individuals in an executive assistance capacity or similar.
- Fluent in both Arabic and English languages.
- Experience in the events industry in any capacity (ideally).
- Excellent customer service skills and an eye for detail.
- Exceptional planning, scheduling and communication skills.
- Strong administrative skills and an ability to meet deadlines.
- Self-motivated multitasker with the ability to work on your own initiative to accomplish tasks.
- Ability to adapt to changing needs and take up new tasks proactively.
- Knowledge of the tech industry in any capacity is preferential.
**Perks & Benefits**:
- Hybrid working model benefit open to all employees.
- Fully subsidised healthcare, dental, employee assistance programme (EAP) and more.
- A dedicated in house L&D department, with access to workshops, online learning and resources to help you excel in your career development.
- Company laptop, generous annual leave and flexible working arrangements.
- Our very own “Tramway team” who drive community and morale boosting events for employees to participate in.
- Annual company get togethers, company charity days and monthly wellbeing talks.
**At Web Summit, we embrace diversity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.
-
Customer Success Associate
vor 3 Monaten
Berlin, Berlin, Deutschland Helppy VollzeitAre you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe's next large tech platform, as a Customer Success AssociateNote: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...
-
Patient Success Associate Intern
vor 3 Monaten
Berlin, Deutschland Vivira Health Lab VollzeitWir suchen einen leidenschaftlichen Patient Success Associate Intern (m/w/d) mit der Mission, Patient\*innen durch exzellente Betreuung dabei zu helfen, Zugang zur Vivira-Therapie zu erhalten und diese erfolgreich abzuschließen. Als Patient Success Associate bist du die zentrale Schnittstelle zwischen unseren Patient\*innen und Vivira und trägst...
-
Customer Success Associate
vor 20 Stunden
Berlin, Berlin, Deutschland Planet VollzeitAbout the Role:We are seeking a highly motivated and detail-oriented Customer Success Associate to join our team at Planet. As a Customer Success Associate, you will play a critical role in supporting our Global Customer Success team in various customer-related activities.Key Responsibilities:Assist our Global Customer Success team in different...
-
Customer Success Associate
vor 3 Monaten
Berlin-Mitte, Deutschland Helppy Vollzeit**Achtung**: Dies ist keine gewöhnliche Stelle im Kundensupport, sondern viel mehr! Suchst du nach einer sinnvollen Arbeit mit großartigen Karrierechancen? Liegen dir ältere Menschen besonders am Herzen? Wenn ja, könnte Helppy die richtige Gelegenheit für dich sein. Wir haben die Mission, die Altenpflege zu revolutionieren und suchen nun einen...
-
Customer Success Associate
vor 3 Monaten
Berlin, Deutschland Mateo VollzeitWir bei Mateo verfolgen gemeinsam die Vision, die Kundenkommunikation der Zukunft zu schaffen. Telefon und E-Mail sind out. Stattdessen helfen wir Unternehmen, eine innovative Kommunikation über WhatsApp, Instagram, Facebook und co. nutzbar zu machen Wir sind ein rasant wachsendes SaaS Start-Up (25 Mitarbeiter) aus Berlin, dessen Gründer eine...
-
Customer Success Associate
vor 2 Monaten
Berlin, Deutschland Mateo VollzeitMöchtest du Teil eines aufstrebenden Berliner Startups sein, das voll durchstartet? Bist du bereit, täglich Neues zu lernen und deine Energie in ein dynamisches und hochmotiviertes Team voller A-Player einzubringen? Wenn ja, dann bist du bei uns genau richtig! Bei Mateo verfolgen wir die Mission, die Zukunft der Kundenkommunikation und des Marketings zu...
-
Customer Success Associate
vor 3 Monaten
Berlin, Deutschland Valsoft and Aspire Operating Group Vollzeit**Customer Success Associate - Public Cloud Customers** **We are hiring at Klopotek for a Customer Success Associate - Public Cloud Customers to join our growing team in Germany!** The successful Customer Success Associate will be part of our highly motivated Customer Success team; you will act as a central point of contact for our customers who use our...
-
Customer Success Specialist
vor 3 Monaten
Berlin, Deutschland Mayflower Vollzeit**Responsibilities** - Working with our VIP customers; - Handle and resolve customer complaints providing the best customer experience; - Investigate complaints, troubleshoot issues and identify trending problems; - Report bugs to the technical team. **Requirements**: - German (C2) and English (B2) are mandatory; - 3+ years of relevant lead experience...
-
Customer Success Associate Dach
vor 3 Monaten
Berlin, Deutschland LeanIX GmbH Vollzeit**LeanIX aims to become the “Google Maps for Software”** LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 850+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a **Customer Success...
-
Customer Success Associate
vor 3 Monaten
Berlin, Deutschland Helppy VollzeitAre you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe’s next large tech platform, as a Customer Success Associate! Note: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...
-
Partner Success Associate
vor 3 Monaten
Berlin, Deutschland Via VollzeitVia is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals. As a **Partner Success Associate**, you are the face of Via to our partners and the voice of our partners within our organization. In this dynamic role, you...
-
Customer Success Associate Dach
vor 3 Monaten
Berlin, Deutschland LeanIX GmbH VollzeitLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers. We are looking for a Customer Success Associate to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT and how it enables modern...
-
Customer Success Associate
vor 2 Monaten
Berlin, Deutschland Helppy Vollzeit**Achtung**: Dies ist keine gewöhnliche Stelle im Kundensupport, sondern viel mehr! Suchst du nach einer sinnvollen Arbeit mit großartigen Karrierechancen? Liegen dir ältere Menschen besonders am Herzen? Wenn ja, könnte Helppy die richtige Gelegenheit für dich sein. Wir haben die Mission, die Altenpflege zu revolutionieren und suchen nun einen...
-
Customer Success Associate Emea
vor 3 Monaten
Berlin, Deutschland LeanIX VollzeitLeanIX, an SAP Company enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers. We are looking for a **Customer Success Associate (f/m/d) **to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT...
-
Client Success Associate
vor 4 Wochen
Berlin, Deutschland Scalable Capital GmbH VollzeitScalable Capital ist eine führende digitale Investmentplattform in Europa. Mit dem Scalable Broker können unsere Kund:innen eigenständig Aktien, ETFs, Fonds und mehr handeln sowie attraktive Zinsen und Wertpapierkredite nutzen. Gegründet in 2014, sind wir heute in mehreren europäischen Ländern aktiv und verwalten über 20 Milliarden Euro. An den...
-
Partner Success Associate Principal
vor 3 Monaten
Berlin, Deutschland Via VollzeitVia is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As **Partner Success Associate Principal**, you are the face of Via to our partners and the voice of our partners within our organization. In this...
-
Client Success Associate
vor 1 Monat
Berlin, Deutschland Scalable Capital VollzeitClient Success Associate (m/w/d) - Account Services Vollzeit Job Experience Level: Early Career Abteilung: Client Success Unternehmensbeschreibung Scalable Capital ist eine führende digitale Investmentplattform in Europa. Mit dem Scalable Broker können unsere Kund:innen eigenständig Aktien, ETFs, Fonds und mehr handeln sowie attraktive...
-
Patient Success Associate Intern
vor 3 Monaten
Berlin, Deutschland Vivira Vollzeit**Vivira. Einfach bewegen.** **Die App auf Rezept bei Rückenschmerzen.** **Über Vivira** Vivira Health Lab ist ein digitales Gesundheitsunternehmen, das einfache und wirksame digitale Lösungen für Muskel-Skelett-Erkrankungen entwickelt. Unser Anspruch ist es, das Leben unserer Patient*innen zu verbessern, indem wir ihnen die nötigen Mittel an die Hand...
-
Customer Success Associate
vor 3 Monaten
Berlin, Deutschland Quantum Quest Talents VollzeitFor the client, a creator of a communication program designed for both business and private customers, offering services in a Software as a Service model, we are seeking a Customer Success Associate (m/f/d).Responsibilities:Participate in onboarding and training sessions, accompany clients throughout the implementation process, and actively support them in...
-
Customer Success Associate
vor 3 Monaten
Berlin, Deutschland Superchat VollzeitWir bei Superchat gestalten die Kommunikation zwischen Unternehmen und ihren Kund: innen neu. Unsere Mission: Die Kommunikation mit einem Unternehmen sollte so einfach und natürlich sein wie ein Gespräch mit deinen Freunden. Als Customer Success Associate (m/w/d) bei Superchat bringst du deine Skills auf das nächste Level und bist die treibende Kraft...