Aktuelle Jobs im Zusammenhang mit Customer Success Director Dach - Frankfurt am Main - Board International
-
Marketing Director Dach
vor 3 Monaten
Frankfurt am Main, Deutschland Mundipharma VollzeitDrive and execute customer engagement strategies in the DACH & CEE cluster, under the direct leadership of the General Manager DACH & CEE. Analyze insights, industry standards, and collaborate with various functions to implement and evaluate activities that adapt to the dynamic digital landscape, enhancing Mundipharma's competitiveness. Serve as the...
-
Customer Success Manager DACH
vor 13 Stunden
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager position at Jedox is a critical role that requires a highly skilled and experienced professional to drive customer satisfaction and growth. As a trusted advisor, you will be responsible for understanding the diverse needs and use cases of our clients and providing them with relevant solutions to empower their...
-
Customer Success Manager DACH
vor 13 Stunden
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager position at Jedox is a critical role that requires a highly skilled and experienced professional to drive customer satisfaction and growth. As a trusted advisor, you will be responsible for understanding the diverse needs and use cases of our clients and providing them with relevant solutions to empower their...
-
Customer Success Manager DACH
Vor 2 Tagen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager position at Jedox is a critical role that requires a highly skilled and experienced professional to drive customer satisfaction and growth. As a trusted advisor, you will be responsible for developing and maintaining strong relationships with our clients, understanding their diverse needs and use cases, and...
-
Customer Success Manager DACH
vor 1 Tag
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager position at Jedox is a critical role that requires a highly skilled and experienced professional to drive customer satisfaction and growth. As a trusted advisor, you will be responsible for developing and maintaining strong relationships with our clients, understanding their diverse needs and use cases, and...
-
Sales Director Dach Mndx
vor 3 Monaten
Frankfurt am Main, Deutschland Siemens VollzeitRead our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform. At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience....
-
Customer Success Manager DACH
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager role is a critical position at Jedox, providing front-line guidance and support to all areas of our business. As a trusted advisor, your role will center around understanding the diverse needs and use cases across our clientele and offering them relevant solutions. Your goal is to empower our customers and turn them...
-
Customer Success Manager DACH
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager role is a critical position at Jedox, providing front-line guidance and support to all areas of our business. As a trusted advisor, your role will center around understanding the diverse needs and use cases across our clientele and offering them relevant solutions. Your goal is to empower our customers and turn them...
-
DACH-Managing Director
vor 3 Wochen
Frankfurt, Deutschland LEON CYCLE VollzeitPosition Title: DACH-Managing DirectorReports to: CEOLocation: Frankfurt am MainLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and...
-
Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Swiss Re VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Success Manager. As a key member of our Customer Success team, you will be responsible for ensuring the successful adoption and utilization of our SaaS platform, Risk Data and Services (RDS), by our clients in the DACH region.Key...
-
Regional Sales Director for DACH Region
vor 4 Stunden
Frankfurt am Main, Hessen, Deutschland Henderson Scott VollzeitRegional Sales Director DACH Job DescriptionWe are seeking an experienced Regional Sales Director to lead our sales efforts in the DACH region. As a key member of our EMEA team, you will be responsible for developing and implementing a successful go-to-market strategy across both regions.Your primary focus will be on targeting net new business, leveraging...
-
Regional Sales Director for DACH Region
vor 3 Stunden
Frankfurt am Main, Hessen, Deutschland Henderson Scott VollzeitRegional Sales Director DACH Job DescriptionWe are seeking an experienced Regional Sales Director to lead our sales efforts in the DACH region. As a key member of our EMEA team, you will be responsible for developing and implementing a successful go-to-market strategy across both regions.Your primary focus will be on targeting net new business, leveraging...
-
Director, Key Account Dach
vor 3 Monaten
Frankfurt am Main, Deutschland Uponor VollzeitExciting position at Uponor BLD-E We are looking for motivated Director, Key Account DACH. Your main targets will be to develop account and sales strategy for key specifiers and implement it. Your primary tasks - Identify and pursue new business opportunities - Negotiate framework contracts from volume and legal perspective - Develop and maintain...
-
Sales Director
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland HR One Group VollzeitWe are seeking a highly skilled Sales Director to join our team at HR One Group. As a Sales Director, you will play a vital role in driving revenue growth and expanding our presence in the DACH region and Eastern Europe.Key Responsibilities:Develop and execute a comprehensive business plan for the DACH and Eastern European territory, in collaboration with...
-
Director of Sales
vor 4 Monaten
Frankfurt am Main, Deutschland Fenergo VollzeitFenergo, a leading global RegTech firm, is seeking a Director of Sales - DACH to join their team in the Information Technology and Services industry. Fenergo offers Client Lifecycle Management software solutions to financial institutions across a range of sectors. As the No. 1 player in this space, they are at the forefront of the industry's digital...
-
Director Customer Expansion m/w/d SaaS
vor 3 Monaten
Frankfurt, Deutschland ATOSS Software AG VollzeitDirector Customer Expansion m/w/d SaaS Munich, Stuttgart, Frankfurt | Vollzeit | Festanstellung RESPONSIBILITES: Join ATOSS SOFTWARE SE as a Director Customer Expansion m/w/d to drive ARR and net revenue retention across our portfolio. Collaborate closely with marketing, sales, customer service and customer success teams to maximize upselling and...
-
Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland become.1 GmbH VollzeitAbout become.1 GmbHWe are a leading provider of employee benefits solutions, dedicated to making benefits management simple and efficient for employers while offering maximum flexibility for employees.Our mission is to become the first centralized and tax-optimized benefits solution for the entire European market.We have established a strong presence in the...
-
Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland become.1 GmbH VollzeitAbout become.1 GmbHWe are a leading provider of employee benefits solutions, dedicated to making benefits management simple and efficient for employers while offering maximum flexibility for employees.Our mission is to become the first centralized and tax-optimized benefits solution for the entire European market.We have established a strong presence in the...
-
Sales Director, DACH Region
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland AUXSOL VollzeitAuxsol is seeking a highly motivated and experienced Sales Manager to lead our sales efforts in the DACH region. As a key member of our team, you will be responsible for driving sales growth and expanding our customer base in Germany, Austria, and Switzerland.Key Responsibilities:• Collaborate with country managers to identify new business opportunities...
-
Sales Director, DACH Region
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland AUXSOL VollzeitAuxsol is seeking a highly motivated and experienced Sales Manager to lead our sales efforts in the DACH region. As a key member of our team, you will be responsible for driving sales growth and expanding our customer base in Germany, Austria, and Switzerland.Key Responsibilities:• Collaborate with country managers to identify new business opportunities...
Customer Success Director Dach
vor 3 Monaten
At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform which was rated as a Leader in Gartner “Magic Quadrant for Financial Planning Software”. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.
We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day.
Do you enjoy finding solutions aimed at improving customers' life? Are you detail-oriented yet able to communicate at a high level? Do you have the personality, the systematic approach, and the know-how to align internal, external and partner organizations through the customer journey? If so, keep reading.
Board is looking for a resourceful **Customer Success Director** to join our Customer Success team**.** This is a senior level and high impact management position that is critical to Board’s growth strategy.
This is a unique opportunity to get involved in a highly visible, fast-scaling SaaS cloud company.
**Strategic objectives**
- Set the overall vision and strategic plan for the CSM function in the region, focusing on driving product adoption, leading a positive customer experience, and growth through gross renewals and net retention improvements.
- Build and lead a world class team of CSMs responsible for driving adoption, value realization and ROI within their customer portfolios
- Work closely with leadership peers in other areas of the business - Sales, Professional Services, Partner Success, etc to align on strategy and influence successful business outcomes
- Manage escalations from your direct reports and follow a methodical escalation process to Exec team
- Define and optimize the customer journey by driving programs and initiatives to increase engagement and lead a culture of continuous improvement
- Play a pivotal role in ensuring the company meets Targeted Gross Renewal Rates and Targeted Net Retention Rates
**Essential Requirements**
- Proven track record and experience in leading a team of Customer Success Managers, Account Managers or Consultants for Enterprise B2B SaaS organizations
- Skilled at setting vision and strategy, translating it into actionable initiatives and tracking successful outcomes
- Experience working with senior (C-Level) executives and within cross functional teams
- Possess a strong executive presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
- Experience partnering with both GSI and RSI partners to ensure successful Board implementations and customer journeys
- Be a point of escalation for your team and customers while managing conflict through a customer first lens
- Experience acting as an executive sponsor for project SteerCo and customer QBR meetings
- Excellent written and verbal communication skills with the ability to interact and influence at all levels of the organization
- Deliver on renewal, adoption and expansion targets
- Ability to recruit and develop Customer Success Managers in a rapidly growing organization
**Our Commitment to Diversity and Inclusion**
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day
**Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.**
5Y9528JM9X