Product Support Specialist
vor 6 Monaten
A great starting salary of €35,000
- The opportunity to work for a global FinTech firm
- Hybrid working opportunities
**Please note, the salary is €35,000.**
**Company profile - Finance SaaS**
In this Client Services job for fluent German speakers, you will be joining the London offices of a global finance SaaS company.
Its market-leading due diligence app helps companies close more deals faster and powers the entire M&A lifecycle, through the use of data analytics and visualisation, insight, powerful search, and document organisation.
With over twenty global offices, the company is looking to further grow its London team after continued success.
**Job Description - Product Support Specialist** (German Speaking)**
They're a global, industry leading fintech with a cool, respected brand and they need people like you who like to tackle challenges and work with other smart people.
You’ll be dealing with some of the brightest of the bright. Helping them with the best of the best technology. Daily you’ll be talking to corporate executives, investment bankers, private equity practitioners and legal professionals.
This is a great opportunity to really flex your interpersonal-skill muscles as you lead people through using the most comprehensive technology in the M&A space. You’ll be solving problems too so, it’s a very rewarding job.
**Key responsibilities - Product Support Specialist (German Speaking)**:
- In this German-speaking job, your responsibilities will include:_
- Provide product support by assisting customers with simple to moderately complex questions and problems..
- Assist in the creation and shipping of USB devices to clients within the EU.
- Assist customers in the setup and configuration of projects and features within their products.
- Capture all service requests, interactions and communications in Salesforce Service Cloud.
- Build positive relationships with customers.
- Develop knowledge of industry and customer use cases and workflow.
- Delight the customer through every interaction.
**Job requirements - Product Support Specialist (German Speaking)**
- Fluency in English and German - both written and spoken
- A university degree
- 1 year minimum experience in client services or product support environment
- An interest in the SasS sector
- Strong excel skills
- Independent problem solving and troubleshooting skills
- Excellent organisational skills and attention to detail
**Benefits of the job - Product Support Specialist (German Speaking)**
- A great starting salary of €35,000
- Fantastic offices in Frankfurt, Germany
- Training and development plan offered
- The opportunity to work for a global FinTech firm
- Hybrid working opportunities
- Give A Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this_
-
Product Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Board VollzeitAbout the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents and issues raised by Board users,...
-
Product Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Board VollzeitAbout the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents and issues raised by Board users,...
-
Product Support Specialist Associate
vor 5 Monaten
Frankfurt am Main, Deutschland Datasite VollzeitDatasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest...
-
Product Specialist
vor 5 Monaten
Frankfurt am Main, Deutschland MotorK VollzeitWho are we? MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90%...
-
Product Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Board VollzeitAbout the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents happening to our customers,...
-
Product Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Board VollzeitAbout the RoleBoard is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team in Madrid. As a key member of our team, you will work closely with customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate complex incidents happening to our customers,...
-
Product Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Board VollzeitAt Board, we empower businesses to optimize their resources, drive growth, and ensure profitability through our advanced financial and operational planning solutions.We're looking for a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a key member of our team, you will work closely with our customers and...
-
Product Support Specialist
vor 2 Monaten
Frankfurt, Deutschland Board VollzeitAt Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence. What’s been key...
-
Product Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Board VollzeitAt Board, we empower businesses to make informed decisions with our cutting-edge technology. As a Product Support Specialist, you will be part of a team that drives customer success and satisfaction.Key Responsibilities:Investigate and resolve complex technical issues related to the Board Platform.Collaborate with customers and internal teams to deliver...
-
Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. This includes resolving technical issues via phone and email, generating cases in our CRM to track and resolve customer enquiries, and answering technical product enquiries.Key...
-
Digital Product Management Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Zero to One search VollzeitJob Title: Digital Product Management SpecialistAbout the Role:We are seeking a skilled Digital Product Management Specialist to join our team at Zero to One search. As a Digital Product Management Specialist, you will be responsible for the technical management of our Banking App, working closely with the IT development team, external partners, and...
-
Technical Support Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support RoleAs a Technical Support Specialist at OVHcloud, you will be part of the CCO Department, responsible for providing high-quality technical support to customers worldwide. You will be the primary point of contact for customers, assisting them with the use of our cloud products and services.Main ResponsibilitiesProvide technical assistance...
-
Product Formulation Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland DöhlerGroup VollzeitAbout the RoleWe are seeking a highly skilled Product Formulation Specialist to join our team at DöhlerGroup. As a key member of our product development team, you will be responsible for developing new formulations and concepts for the bakery and confectionery sector.Key ResponsibilitiesDevelop new product formulations and concepts for the bakery and...
-
IT Trading Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Société Générale Assurances VollzeitAt Société Générale Assurances, we are seeking a highly skilled IT Trading Support Specialist to join our Equity Derivatives team. The successful candidate will be responsible for maintaining and developing IT tools that improve the quality and profitability of the trading team.The ideal candidate will have a strong background in IT and a keen interest...
-
Marketing Product Specialist
Vor 6 Tagen
Frankfurt am Main, Hessen, Deutschland Société Générale Assurances VollzeitSales and Marketing Product Specialist - a key role in Société Générale AssurancesAbout the roleWe are seeking a skilled Marketing Product Specialist to join our team in Frankfurt am Main, Germany. As a Product Development Specialist in Sales and Marketing, you will play a crucial role in the preparation of marketing materials for client meetings and...
-
Customer Support Specialist
vor 6 Monaten
Frankfurt am Main, Deutschland Give A Grad A Go VollzeitA great starting salary of €35,000 - The opportunity to work for a global FinTech firm - Hybrid working opportunities **Please note, the salary is €35,000.** **Company profile - Finance SaaS** In this Client Services job for fluent German speakers, you will be joining the London offices of a global finance SaaS company. Its market-leading due...
-
Currency Management Product Specialist
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland State Street Corporation VollzeitAbout the RoleState Street Global Markets is seeking an experienced product specialist to serve as lead client services and relationship manager for mandates papered with SSBI GMBH for its Currency Management offering. The role's primary focus is on managing, servicing, and growing existing client relationships. This includes account setup and onboarding...
-
Product Formulation Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland DöhlerGroup VollzeitAbout the RoleWe are seeking a highly skilled Product Formulation Specialist to join our team at DöhlerGroup. As a key member of our product development team, you will be responsible for developing new formulations and concepts for the bakery and confectionery sector.Key ResponsibilitiesDevelop new product formulations and concepts for the bakery and...
-
Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...
-
Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...