Customer Support Specialist
vor 6 Monaten
**Your role and responsibilities**:
We are looking for an additional team member to promote our software "meviy" to our customers and lead this platform to success in the EU market.
Become a part of our multinational team with around 300 employees from more than 33 different nationalities in Europe. Diversity is our strength We are looking forward to welcome highly motivated new members in our team of currently 9 people, who work together in your Customer Support department.
**Your tasks will focus on the following activities**:
- You generate qualified sales opportunities by observing the customer’s business environment by date of using meviy platform.
- You spot calls to promising customers based on big quotations / special orders of meviy or related products.
- You increase customer satisfaction by identifying and resolving customer concerns and issues.
- You track customer information and upcoming projects.
- You facilitate teamwork by working closely withing ID team and with other departments.
**Your profile**:
- You have completed technical education.
- You have 3-5 years of professional experience in internal sales or customer service, ideally in the machine industry.
- Your strong communication and presentation skills at all levels set you apart.
- You have advanced MS Office skills (Excel, PowerPoint, Teams, Sharepoint).
- Your business fluent English and German skills complete your profile.
**Why us?**:
**Hybrid working**:We offer you flexible working between digital work from home and a modern office in the center of Frankfurt (3 days remote / 2 days office).
**Jobticket / JobBike**:You will receive a Jobticket from us. We also get our employees on bikes - select a JobBike and start cycling.
**Health care**:Your health is important to us. That's why you benefit from our regular check-ups and our health week with various workshops.
**Gym**:With us you can stay fit in our in-house gym, whether before work, during your lunch break or after work.
**Childcare**:We support you in getting a place in the in-house kindergarten in St. Martin Tower (depending on availability).
**Other benefits**:We want our employees to feel comfortable. That's why we also offer other benefits, such as employee events, corporate benefits or the restaurant in the St. Martin Tower.
**Your contact person**:
Derya Tanriverdi
**About us**:
MISUMI Europa is not like any other company
Our journey starts with Konichiwa - Because with us Japan meets Europe
We offer an exciting and international work environment in connection with performance-based remuneration and opportunities for career development within the company. Join MISUMI and become a part of our team
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