Sales Team Leader

vor 7 Monaten

Duesseldorf, Deutschland Heinemann Vollzeit

For our location at Düsseldorf Airport we are recruiting a Sales Team Manager**Sales Team Leader**

Your new job includes
- As a member of our family-owned business, you are responsible for all sales activities at our Heinemann Duty Free Shops and for leading your team to success in the areas of service, customer satisfaction, and profitability. As the Sales Team Manager, you will- empower your team to provide travellers with an unforgettable shopping experience, turn them into loyal customers, and effectively inspire them in the short
- and long-term
- always be responsive to your customers and your team to ensure sound decision-making and optimal problem solving
- approach customers openly and positively, and proactively ensure a pleasant shopping atmosphere
- organise, inform, motivate, and coach your sales team so that each employee can pursue their personal and professional development
- promote a trusting and respectful team culture through meaningful and positive interactions with team members and express appreciation for performance, celebrating successes
- consistently keep an eye on performance targets and align the sales processes with the best possible result

What you should bring along
- What you should bring along- Several years of practical and management experience in sales or in a customer-oriented business, and preferably product knowledge in the area of luxury cosmetics, accessoires and liquids & tobacco.
- Excellent command of English, and ideally, a proficiency in an additional language
- Conduct befitting a role model, and the ability to build trustful relationships with your team so that they can achieve their targets and make decisions independently within their personal scope of responsibility
- Entrepreneurial thinking, interest in innovative solutions, and ability to set, communicate, and drive clear targets for the team
- Ability to perform well under pressure, and a firm grasp of the big picture in managing sales and process workflows, to guarantee your shop’s performance at all times
- Your own car and a high degree of flexibility in terms of early, late and weekend shifts

What you can be excited about

**Employer-funded pension**

**Attractive employee discounts**

**Free hot an cold drinks**

**Extensive onboarding**

**Active feedback culture

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