Aktuelle Jobs im Zusammenhang mit Guest Experience Intern - Berlin - Habyt GmbH
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Guest Experience Coordinator
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Receptionist - Guest Experience Specialist
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Receptionist - Guest Experience Specialist
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Guest Experience Associate
vor 5 Monaten
Berlin, Deutschland Habyt GmbH VollzeitHabyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors and are present across Europe and APAC. As a Guest Experience Associate, you are a Habyt brand...
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Guest Experience Associate
vor 5 Monaten
Berlin, Deutschland Habyt GmbH VollzeitHabyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors and are present across Europe and APAC. As a Guest Experience Associate, you are a Habyt brand...
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Guest Experience Expert
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Guest Experience Expert
vor 1 Woche
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Guest Experience Expert
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Guest Experience Expert/front Office Agent
vor 2 Wochen
Berlin, Deutschland Marriott International, Inc Vollzeit**Additional Information** **Job Number**24168807 **Job Category**Rooms & Guest Services Operations **Location**Berlin Marriott Hotel, Inge-Beisheim-Platz 1, Berlin, Berlin, Germany, 10785 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management PROFESSIONAL GERMAN LANGUAGE SKILLS ARE REQUIRED FOR THIS POSITION. *** Our jobs aren’t...
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Guest Experience Expert/front Office Agent
vor 1 Monat
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Guest Experience
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Guest Experience Specialist
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Guest Experience Coordinator
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Guest Service Manager
vor 3 Wochen
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Guest Service Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Accor VollzeitJob Title: Guest Service ManagerWe are seeking a highly skilled and experienced Guest Service Manager to join our team at The Hoxton, Charlottenburg. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable and effortless experience.Key Responsibilities:Lead...
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Guest Relations Ambassador
vor 5 Monaten
Berlin, Deutschland Eram Talent VollzeitEram Talent is currently seeking highly motivated and customer-oriented individuals to join our team as Guest Relations Ambassadors in Saudi Arabia. As a Guest Relations Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.You will be the primary point of contact for guests,...
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Guest Relations Host
vor 2 Wochen
Berlin, Berlin, Deutschland Eram Talent VollzeitEram Talent is seeking a skilled Guest Relations Host - Hotel Management to provide exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Key Responsibilities:Interact with guests in a friendly and professional manner, making them feel comfortable and valued.Accommodate guests according to their needs,...
Guest Experience Intern
vor 4 Monaten
Habyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors and are present across Europe and APAC.
As a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high performing team at our Boutique property, contributing to the optimization of revenue, occupancy, average rate, and also delivering the level of service that produces guest satisfaction. Located by the Rummelsburger See in Berlin, Waterfront by Habyt will open this summer and will offer 144 Hotel Rooms and 92 Residential Studios.
**Your responsibilities will include**:
- Greeting guests and performing check-in and check-out duties
- Creating the satisfactory level of engagement with guests by showing interest, anticipating requests and engaging with them throughout their stay
- Delivering high-quality customer service by listening to guests’ requests and concerns and coordinating with internal teams to find appropriate solutions to fulfill the request or resolve the incident promptly
- Communicating with the Sales team or other stakeholders to coordinate and conduct the necessary pre-arrival work for VIPs, corporate clients, groups etc.
- Monitoring and maximizing room inventory to accommodate new sales leads and reservations
- Proactively encourage longer length of stay for in-house guests
- Proactively upsell to hit monthly team and individual targets
- Proactively looking for areas for development and improvement for yourself and others
- Updating guest data in the PMS and other IT systems as required
- Ensuring compliance to all SOPs and standards
**The skills, attitude and experience we require are**:
- Recent graduate from Hotel/Hospitality School with a maximum of 1 year of experience in a similar role in the hospitality or customer relations industry (guest relations, customer service or help desk position, or similar) preferably in a hotel or serviced apartment environment
- Independent with exceptional customer service and teamwork skills
- Understand the importance of teamwork as well as individual contributing towards a common goal
- Excellent interpersonal, written and verbal communication skills
- A willingness to work rotating shifts - Shifts are of 5 days / week including weekends, PH and both morning, afternoon and night shifts when required
- Active listening and problem-solving skills, with the ability to accurately assess a situation and respond appropriately to resolve all comments, tickets, queries and concerns professionally
- Tech-savvy with experience working with Microsoft Office, Google Drive, and PMS/helpdesk systems
- Guest Experience InternGuest Experience Intern
