Student Services
vor 7 Monaten
**About BSBI**:
BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.
**Position**:
**Tasks and responsibilities**:
The key objective is to support the Student Services team by fielding general student enquiries by various communication channels and to provide general administrative assistance. This includes support for the student’s visa requirements.
In this role your tasks and responsibilities will include, but are not limited to;
- Being the first point of contact for our students on our BSBI campus in Neukölln. This includes information about visas and student related residence permits (study purposes, working rights, post-graduate residence permit options), city registration, blocked bank accounts as well as health insurance)
- Supporting regular communication with students through various channels.
- Be actively involved in the registration process ensuring student visas are correct, checked and uploaded into the student database in a timely fashion.
- Delivering excellent customer service by providing seamless administration and effective communication.
- Processing service support requests from a partner law firm and health insurance partner.
- Issuing official letters to students upon request.
- Supporting students in their enrolment process on campus.
- Guiding students in their questions regarding the BSBI policies and procedures.
- Answering phone calls from students and providing assistance as needed.
- Performing other administrative duties as requested by the manager to support the seamless implementation and execution of processes.
Assist in informative webinars.
**Requirements**:
**Minimum qualifications**:
- Experience in front-line customer service.
- Excellent attention to detail and strong organizational skills.
- Proficiency in business correspondence with customers.
- Proficiency in MS Office suite.
- Fluency in written and spoken English.
***:
**Preferred qualifications**:
- Proven track record in the areas of student services, customer service, customer satisfaction, administration, higher educational management, and continuing education.
- Demonstrated ability to develop new approaches, solutions, and methods.
- Open and communicative, highly social and empathetic person.
- Creativity and critical thinking.
- You enjoy working in a team, showing initiative and introducing new ideas.
- You enjoy completing repetitive tasks and database work.
- You ideally have previous work experience in working with visa matters, German immigration offices and/or lawyers.
- You have a flexible mindset and ability to adapt to different responsibilities.
- Basic to intermediate German skills.
**Other information**:
**Start date**:as soon as possible.**:
**Benefits**:
- An appreciative, collegial company culture and high professional standards
- A high degree of personal responsibility and creative freedom from day one
- The opportunity to contribute and develop your professional and personal strengths
- Direct cooperation with senior management
- A competitive salary
- A beautiful new campus in the heart of Berlin
- Regular team event
**How to apply**:
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
-
Werkstudent Customer Service
vor 1 Woche
Berlin, Deutschland Student@Home GmbH VollzeitVon Amsterdam nach Berlin! Vor 8 Jahren sind wir mit unserem Partnerunternehmen Studentaanhuis in Amsterdam gestartet und erobern jetzt den deutschen Markt. Unser Service: Studierenden beantworten einfache Technikfragen unserer Kunden vor Ort oder per Fernhilfe. Mittlerweile sind wir mit unserem 60 köpfigen Team in 8 Städten aktiv und sind auf...
-
Student Services Coordinator
vor 7 Monaten
Berlin, Deutschland EF International Language Campuses Vollzeit**Student Services Coordinator (m/w/d**) **gesucht*** Wir, die EF Sprachschule Berlin, suchen zum nächstmöglichen Zeitpunkt eine/n „Student Services Coordinator“ (m/w/d). Wir entschuldigen uns, dass wir als Deutsch-Sprachschule mit einem Anglizismus starten - aber „Kundenberater/in“ klingt einfach zu steif und langweilig - was dieser Job definitiv...
-
Marketing Working Student
vor 2 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Sales Internship
vor 7 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Working Student
vor 7 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Admissions Officer and Student Services
Vor 6 Tagen
Berlin, Deutschland Touro College Berlin VollzeitDas Touro College Berlin ist eine unabhänige private amerikanisch-jüdische Hochschule, die zum internationalen Hochschulnetzwerk „Touro College and University System New York“ gehört. Hauptsitz des Netzwerks ist das Touro College New York. Im Admin Team des Touro College Berlin ist zum nächstmöglichen Zeitpunkt folgende Stelle zu...
-
Campusverwaltung Und Student Services
vor 3 Monaten
Berlin, Deutschland Internationale Hochschule für Wirtschaft, Technik und Kultur gGmbH VollzeitVICTORIA | More than a university! Die VICTORIA | Internationale Hochschule ist eine innovative, staatlich anerkannte private Hochschule mit Sitz in Berlin und einem Campus in Baden-Baden, die in ihren Bachelor - und Masterprogrammen wirtschaftswissenschaftliche Studiengänge sowohl im klassischen Präsenzstudium als auch dem praxisintegrierenden Dualen...
-
Student Services Officer
vor 3 Wochen
Berlin-Kreuzberg, Deutschland GUS Germany GmbH Vollzeit**Your Responsibilities**: **Position** The key objective is to support the Student Services team by fielding general student enquiries by various communication channels and to provide general administrative assistance. In this role your tasks and responsibilities will include, but are not limited to; - Being the first point of contact for our students. -...
-
Working Student Operations
vor 7 Monaten
Berlin, Deutschland Billie - Working Student Interns VollzeitWe are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...
-
Berlin, Deutschland speakeasy Berlin GmbH VollzeitDo you understand the importance of Student Services and want to help create an exceptional learning experience? Do you love an international environment with colleagues from all over the world? Then join our team and take on a varied and exciting internship! Speakeasy Berlin is a language school for German as a foreign language located in Berlin,...
-
Director of Student Services
Vor 6 Tagen
Berlin-Kreuzberg, Deutschland GUS Germany GmbH Vollzeit**Your Responsibilities**: We are looking for a new colleague to join our Team in Berlin on a full-time basis /40 hour a week as soon as possible, who shares our vision of excellence in education and who is committed to making a difference in the lives of our students and staff. **Planning and Coordination** - Provides leadership and supervision for...
-
Student Service Agent
vor 3 Monaten
Berlin, Deutschland uCastMe GmbH Vollzeit**Das erwartet dich in der Rolle**: Als **Student Service Agent **(all genders) bist du mit deinem Team die zentrale Anlaufstelle für unsere ucm-Students. Du stehst ihnen bei allen Fragen mit Rat und Tat zur Seite, bearbeitest Anfragen und sorgst für schnelle Lösungen und höchste Zufriedenheit. **Deine Hauptaufgaben**: - ** Student Support**:kompetent...
-
We Are Looking for a Head of Student Services
Vor 6 Tagen
Berlin, Deutschland Global University Systems VollzeitBSBI has three concepts at its heart: Enterprise, Leadership, Success. We deliver our courses with these in mind and with the focus on improving our students’ practical business skills and understanding of industry. We are looking for a **Head of Student Services (M/F/d) **for our team to manage non-academic student affairs for our Berlin, Hamburg and...
-
Student Assistant Student Community Coordination
vor 7 Stunden
Berlin, Deutschland ESMT Berlin VollzeitESMT Berlin is a leading global business school with its campus in the heart of Berlin. Founded by 25 global companies, ESMT offers master, MBA, and PhD programs, as well as executive education on its campus in Berlin, in locations around the world, online, and in online blended format. We strongly believe in cross-team collaboration to achieve our mission...
-
Student Wellbeing Advisor
vor 2 Monaten
Berlin, Deutschland BIMM University VollzeitAt BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to...
-
Student Advisory Service
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor our client, an international university, we are looking for several employees (M/F/d) for student counseling. **Your tasks in your new customer service job**: - answer questions concerning academic programs - Advice on questions regarding admission requirements, studium structure and tuition fees - Maintenance of contacts and resubmissions in the CRM...
-
Student Services Officer
Vor 4 Tagen
Berlin-Kreuzberg, Deutschland University of Europe for Applied Sciences VollzeitGlobal University Systems (GUS) is one of the most diverse educational networks of higher education institutions around the world. GUS educates in a variety of programs, including bachelor's and master's degree programs, English language courses, and professional, corporate and executive education. At 57 locations including the United Kingdom, Canada, the...
-
Student Assistant
Vor 4 Tagen
Berlin, Deutschland Hertie School gGmbH VollzeitThe Hertie School in Berlin prepares exceptional students for leadership positions in government, business, and civil society. The school offers master’s programmes, executive education and doctoral programmes, distinguished by interdisciplinary and practice-oriented teaching, as well as outstanding research. Its extensive international network positions...
-
Student Services Officer
Vor 4 Tagen
Berlin-Kreuzberg, Deutschland Global University Systems VollzeitGlobal University Systems (GUS) is one of the most diverse educational networks of higher education institutions around the world. GUS educates in a variety of programs, including bachelor's and master's degree programs, English language courses, and professional, corporate and executive education. At 57 locations including the United Kingdom, Canada, the...
-
Student Assistant International Office
Vor 4 Tagen
Berlin, Deutschland Hertie School of Governance VollzeitThe Hertie School in Berlin prepares exceptional students for leadership positions in government, business, and civil society. The school offers master’s programmes, executive education and doctoral programmes, distinguished by interdisciplinary and practice-oriented teaching, as well as outstanding research. Its extensive international network positions...
