Student Services Officer

Vor 5 Tagen


BerlinKreuzberg, Deutschland Global University Systems Vollzeit

Global University Systems (GUS) is one of the most diverse educational networks of higher education institutions around the world. GUS educates in a variety of programs, including bachelor's and master's degree programs, English language courses, and professional, corporate and executive education. At 57 locations including the United Kingdom, Canada, the United States, the Caribbean, Ireland, Israel, Singapore and Germany, approximately 87,000 students form an international network to learn together. The University of Europe for Applied Sciences (UE) is part of the Global University System. In Germany, UE is headquartered in Potsdam and has Berlin, Iserlohn, and Hamburg campuses. UE is distinguished by its particular practical relevance, internationality, modern teaching content, and personal interaction with students. Every day, UE employees contribute with innovative ideas to bring UE closer to its goals: quality, service, internationality and growth. The degree programs are the result of direct exchange between UE professors, staff, and students and feedback from potential employers.

**Position**:
Your Tasks:

- You are the face for our students, lecturers, prospective students and guests and enjoy greeting everyone with a smile.
- You can explain bureaucratic processes in German and English to our international students with intercultural sensitivity and support them in delivering forms and documents on time.
- You work with a high degree of precision, and for you, system maintenance and customer service go hand in hand.
- You quickly process inquiries, via various online systems and in person.
- You always maintain a high level of professionalism.
- You demonstrate organizational skills at events, such as freshers' days.

**Requirements**:

- Completed a commercial apprenticeship and/or Bachelor's degree in a relevant discipline
- Work experience in a customer-oriented position and/or in higher education.
- Excellent written and spoken German and English language skills.
- You are enthusiastic about innovative trends in the education sector.
- You are solution-oriented, responsible and eager to make a positive difference.
- Excellent verbal and written communication skills.
- Great attention to detail, teamwork and strong organizational skills

**Other information**:

- Opportunity to work with a great team in a dynamic and international environment
- Preventive and aftercare health care options
- At least 30 days of vacation-Family-friendly work environment and paid care time for sick children
- Various online language courses and opportunities to participate in online collaboration courses (e.g., IBM Design Thinking)-Numerous campus events from the fields of art, culture, business and science
- Opportunity to develop and implement new ideas and concepts

Interested?We love talent, and we can't wait to hear from you.
As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status.



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