Customer Experience Specialist

vor 5 Monaten

Munich, Deutschland HUMAN-Experts Vollzeit

Festanstellung
München

Customer Experience Specialist (M/F/d)

FoxInsights GmbH

Customer Experience Specialist (M/F/d)

Ohne Anschreiben. In nur 2 Minuten.

Alle 3 Bilder ansehen
Ab sofort gesucht (unbefristet)
40 h pro Woche
Kein Gehalt angegeben
Teilweise Homeoffice möglich
What can you expect?
You actively support interested parties on their way from potential customers to active users of our products and services
You are responsible for the operative onboarding and rollout process of our most important international customers
You are in daily contact with our clients, build up an excellent feeling for their needs and develop strong client relationships
You support the implementation of our solution in European countries and actively drive the international expansion
You continuously identify digitization and optimization potentials to improve customer experience and scalability

Ohne Personalverantwortung

Bereiche
Kundenservice
Qualitätsmanagement
What do we offer?
A responsible task - from the beginning with a high degree of autonomy and development opportunities.
A relaxed and performance-oriented atmosphere, great team spirit and cohesion
State-of-the-art and creative office space in a central location in Munich with a subsidized canteen and café

**Hybrid working**: For our team meetings it is important to be regularly present in our office in Munich but we also give you the opportunity to work partly from home

**Business Bike**: Do you prefer to ride your bike? We support you with the purchase of a new bike
Regular team and company events

**Excellent transport connections**: S-Bahn, U-Bahn as well as bus stop only a few meters away and the possibility to rent a parking space in the building

Faire Vergütung

Agiles Arbeiten

Flache Hierarchien

Onboarding Programm

Regelmäßige Feedbackgespräche

Startupflair

What should you bring along?
You have a customer-centric mindset with a passion for delivering exceptional service and professional experience (e.g. through internships), ideally in the areas of sales, customer success or account management
You are an organizational talent and setting priorities is no problem for you and you have great communication skills
You are self-motivated and see new challenges as an opportunity for further development
You are ready for new, creative ways and want to contribute in a dynamic, fast growing environment
You have very good English skills for communication with our international team and clients, German, French or Spanish skills would be nice to have

Mit Berufserfahrung

Sprachen
Englisch
Optional
Spanisch
Französisch
Deutsch
Kenntnisse und Fähigkeiten
Communication Skills
Optional
Customer Success
Account management
Sales
Über FoxInsights GmbH

Durch Digitalisierung und Data Analytics revolutioniert unser Unternehmen schon heute in acht europäischen Ländern das Verkaufs
- und Bestellverfahren sowie die Lieferketten in den Bereichen Energie, Mobilität und Recycling. Auf Basis intelligenter Tankfernüberwachung entwickeln wir kundenorientierte Lösungen, die messbaren Erfolg bringen und echten Mehrwert schaffen - sowohl für unsere Partner als auch für deren Kunden.

2017 gegründet
25-49 Mitarbeiter
IT
Einzelunternehmer

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