Customer Service Specialist

vor 3 Monaten


Wuppertal, Deutschland Aschert & Bohrmann GmbH Vollzeit

**im Rahmen der direkten Personalvermittlung**:
Im Kundenauftrag suchen wir im Rahmen unserer Dienstleistung der direkten Personalvermittlung ein Customer Service Specialist (m/w/d) im Großraum Wuppertal.

**Ihre Aufgaben**:

- Betreuung und Beratung von Bestandskunden und die damit verbundene Sicherstellung der Kundenzufriedenheit
- Verantwortung für die Auftragssachbearbeitung unter anderem Erstellung von Rechnungen
- Korrespondenz mit den Kunden und Dienstleistern sowie Unterstützung des Vertriebsteams
- Erstellung von Angeboten und deren Verhandlung und Verfolgung, inkl. Mitarbeit bei der Optimierung anstehender Prozesse
- Übernahme der Reklamationsbearbeitung sowie die Erstellung von Statistiken und Reports

**Ihr Profil**:

- Erfolgreich abgeschlossene kaufmännische Berufsausbildung, idealerweise im Logistischen Umfeld oder vergleichbare Qualifikationen
- Erste Berufserfahrungen im Kundenservice Logistik von Vorteil
- Sicherer Umgang mit den gängigen MS Office Anwendungen
- Verhandlungssichere Deutsch
- und Englischkenntnisse in Wort und Schrift sowie eine selbstständige und lösungsorientierte Arbeitsweise
- Teamgeist, Kommunikationsstärke sowie Organisationsgeschick

Haben Sie Interesse in einem abwechslungsreichen Arbeitsumfeld tätig zu werden?



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