Customer Service Agent

vor 4 Wochen

Augsburg, Deutschland Stadtwerke München GmbH Vollzeit
Die Stadtwerke München bieten ihren Kunden seit Jahren einen herausragenden und mehrfach ausgezeichneten Kundenservice und sind mit ihrer Serviceleistung für ihre Kunden führend in der Energiebranche.
Zum Aufbau eines neuen Teams sucht die SWM Kundenservice GmbH Mitarbeiter innen (m/w/d) am Standort Augsburg, deren Leidenschaft der serviceorientierte Umgang mit Menschen ist - telefonisch sowie schriftlich. br />Ihre persönliche Entwicklung und eine gute Einarbeitung sind uns wichtig, deshalb erhalten Sie ein individuelles Fach- und Kommunikationscoaching sowie eine mehrwöchige, umfassende Schulung unserer EDV-Systeme, inklusive dem Aufbau von Kenntnissen der Energiewirtschaft. br />
Kundenbetreuer in für den Standort Augsburg (m/w/d)

Privatkundenbetreuung Service Privatkunden SWM Kundenservice GmbH

Das können Sie bei uns bewegen

Sie sind Ansprechpartner in für unsere Privat- und Gewerbekunden.
Sie begeistern und gewinnen Kunden (Inbound) im Bereich Strom, Erdgas und Trinkwasser.
Entsprechend Ihrer persönlichen Fähigkeiten und Interessen arbeiten Sie in Projekten mit und entwickeln sich in speziellen Schwerpunktthemen weiter.

Damit überzeugen Sie uns

Sie verfügen über eine abgeschlossene Ausbildung oder vergleichbare Qualifikation.
Sie verfügen über fließende Deutschkenntnisse und ein gutes sprachliches Ausdrucksvermögen in Wort und Schrift.
Sie zeichnen sich durch eine überdurchschnittliche Leistungs- und Lernbereitschaft, Teamfähigkeit sowie kundenorientiertes Handeln aus.

Das bieten wir Ihnen

Eine fundierte, mehrwöchige Vorbereitung auf Ihre neue Aufgabe und laufende qualifizierende Weiterbildung durch unsere professionellen Trainer/innen
Homeoffice-Möglichkeit nach erfolgreich abgeschlossener Einarbeitung/Probezeit
Sie werden Teil eines mehrfach ausgezeichneten Kundenserviceteams
Ein hochmotiviertes, internationales und engagiertes Team sowie ein besonders angenehmes Betriebsklima
Überdurchschnittliches Festgehalt mit leistungsgerechten monatlichen Prämienzahlungen
Großzügige Mitarbeiter-Rabatte sowie betriebliche Altersvorsorge

Wir als Arbeitgeber

Partnerschaftlichkeit, Bildung und Entwicklung, Nachhaltigkeit, Leistung für Lebensqualität - unsere Werte leben und erleben wir bei den SWM tagtäglich. br />Sandra Pröhl Recruiting Tel.: -5418

Weitere Informationen
Wir freuen uns auf Ihre Online-Bewerbung über den Bewerben-Button auf dieser Seite mit Angabe Ihrer Gehaltsvorstellung und der einzuhaltenden Kündigungsfrist.

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