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Customer Care Agent

vor 3 Monaten


Augsburg, Bayern, Deutschland cheapenergy24 Vollzeit

JOB TITLE: Customer Support Specialist at cheapenergy24

Join our innovative team at cheapenergy24, a forward-thinking startup focused on enhancing electricity and gas contracts to maximize customer satisfaction. We are seeking a committed Customer Support Specialist to become an integral part of our organization.

Key Responsibilities:
  • Delivering effective solutions to customer inquiries while ensuring a positive experience
  • Managing customer records and performing data entry tasks
  • Providing assistance to customers through various communication channels
  • Processing orders from both current and prospective clients
  • Offering suggestions for organizational improvement
Required Qualifications:
  • Completed training in office management or a related field
  • Prior experience in customer support or a call center environment is advantageous
  • Proficient computer skills
  • Exceptional written and verbal communication skills in German
  • Ability to work autonomously and manage confidential information
  • Proactive mindset towards enhancing customer service
What We Offer:
  • Be part of a driven team within a collaborative atmosphere
  • Opportunity to share and implement your ideas
  • Central location
  • Flexible working hours and competitive remuneration
  • Engage in a dynamic startup environment from the outset
  • Enjoy workplace amenities such as refreshments and a supportive atmosphere

If you are interested in this opportunity, please submit your application, including a cover letter and resume. We look forward to learning more about you.