Commercial Director

vor 2 Wochen

Munich, Bayern, Deutschland Richemont Vollzeit

We're looking for a

Commercial Director (f/m/d)

for IWC - Northern Europe.

Your tasks:

1/ Achieve and/or exceed Sales Plans and lead business development initiatives

  • Responsible for all sales activities - wholesale, retail and other omni-channel activities in the Northern Europe region (DE, AT, Eastern Europe)
  • Responsibility for results and budget
  • Collaborate with all Corporate Departments (i.e. visual merchandising, merchandising, marketing, etc.) and communicate to Managing Director to leverage business analysis and opportunities
  • Develop a strong knowledge of the boutique business and assess local market opportunities to implement a proactive and effective sales strategy in close cooperation with Head of Retail.
  • Partner with the Head of Client & Experience to implement CRM strategies to improve new client acquisition and loyal client retention
  • Actively promote networking activities including client events

2/ Manage and develop teams

  • Management responsibility for the entire sales team (BTQ, office and field sales)
  • Responsible for creating a positive and united work environment among all staff regardless of the business units
  • Communicate strategic brand focuses to boutique management teams & area sales managers
  • Actively recruit and maintain talent pipeline in close cooperation with Head of Retail
  • Partner with the Managing Director and exco teams in order to elaborate and implement the coaching and training strategy for the sales team

3/ Develop relationships with watch dealers & end-clients

  • Ensuring the development and maintenance of sustainable customer relationships, in particular with key accounts
  • Develop tactical and long-term initiatives to develop sell-out, loyalty and brand equity in partners network.
  • Monitoring the competition and deriving relevant measures in cooperation with marketing / product management
  • Model luxury experience behavior, maintain a regular presence on the commercial events.
  • Personal involvement for VIC / VIP sales monitoring

4/ Strategic network development planning

  • Strategic planning and derivation of sales-relevant activities in close coordination with the head office in Schaffhausen
  • Supporting the local Managing Director in various sales topics, in particular the annual business plan and annual meetings with key accounts
  • Development of the boutique & partners network in Germany, Austria and Eastern Europe

Your profile:

  • Completed business studies combined with several years of professional experience in the sales area of a branded goods company or in the luxury industry paired with several years of management experience
  • Strong negotiating skills and high customer orientation
  • Strong understanding of numbers and outstanding analytical skills
  • Results-, service-oriented and proactive way of working
  • High flexibility and willingness to change
  • Fluent in German, English – French is a plus.
  • Confident PC skills (MS Office, SAP)
  • High willingness to travel

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