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Customer Service Manager

vor 3 Monaten


Munich, Bayern, Deutschland Schenker Deutschland AG Vollzeit

Stellenbeschreibung

Wir suchen Dich als Customer Service Manager / Kundenservice für unseren Produktbereich Messen / Spezialverkehre in München.

Deine Aufgaben:

Du fungierst als Ansprechpartner für die Anfragen und Bedürfnisse unserer Kunden und berätst und betreust diese telefonisch und per E-Mail Dabei arbeitest Du eng mit unserem Vertriebsteam zusammen und unterstützt damit die gemeinsame Zielerreichung im Vertriebsteam Du übernimmst die interne Koordination und bist Bindeglied zwischen den Geschäftsstellen, dem Vertriebsteam und dem Kunden Du bist für die Qualifizierung von Ausstellerlisten sowie das Ausstellermanagement verantwortlich und unterstützt bei der Vorbereitung der Messen Die Adressbeschaffung und Verifizierung der Adressen sowie die Herstellung des direkten Kontaktes zum Ansprechpartner liegen in Deinem Aufgabenbereich Du übernimmst die proaktive Pflege und Entwicklung von Geschäftsbeziehungen zu Neukunden Du erstellst Präsentationen und Statistiken, übernimmst die Pflege im CRM und versendest Newsletter Dein Profil: Du hast eine abgeschlossene kaufmännische Ausbildung, vorzugsweise im Bereich Spedition und Logistikdienstleistung Du konntest bereits Berufserfahrung im Kundenservice im Vertriebsumfeld sammeln Du bringst fortgeschrittene Excelkenntnisse mit Du zeichnest Dich durch Deine ausgezeichnete Kommunikationsfähigkeit in Wort und Schrift (Deutsch und Englisch) sowie Deine Vertriebsaffinität und Lösungskompetenz aus