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Customer Service Representative
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Customer Service Representative
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Wiesbaden, Hessen, Deutschland Bio-Techne VollzeitAbout the RoleBio-Techne is a leading supplier of life science products to the research industry, and we are seeking a highly motivated and customer-focused individual to join our Customer Services team as a Customer Service Representative.Key ResponsibilitiesProvide exceptional customer service to our business stakeholders, from initial contact to...
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Customer Service Representative
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Customer Service Team Leader
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Customer Service Team Leader
Vor 4 Tagen
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Customer Service Representative, Wiesbaden
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Wiesbaden, Hessen, Deutschland Bio-Techne VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Services team at Bio-Techne. As a Customer Service Advisor, you will play a key role in delivering exceptional customer service to our business stakeholders, from initial contact to aftersales service.Key ResponsibilitiesBe the primary point of contact for...
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Customer Service Representative, Wiesbaden
vor 19 Stunden
Wiesbaden, Hessen, Deutschland Bio-Techne VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Services team at Bio-Techne. As a Customer Service Advisor, you will play a key role in delivering exceptional customer service to our business stakeholders, from initial contact to aftersales service.Key ResponsibilitiesBe the primary point of contact for...
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Customer Service Team Leader
vor 2 Wochen
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Customer Service Team Leader
vor 2 Wochen
Wiesbaden, Hessen, Deutschland Bio-Techne VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Service Team Leader to join our EMEA team at Bio-Techne. As a key member of our customer-facing team, you will be responsible for leading and managing a team of customer service advisors, providing guidance, support, and ongoing coaching to ensure exceptional performance.Key...
Customer Service Supervisor
vor 3 Monaten
**Das bieten wir Ihnen**:
- **unbefristetes Arbeitsverhältnis** in Vollzeit
- Attraktive Zuschläge**:100% Feiertagszuschlag, 50% Sonntagszuschlag, 25% Nachtzuschlag**:
- bis zu** 30 Tage Urlaub** (je nach Betriebszugehörigkeit)
- Urlaubs
- und Weihnachtsgeld von** bis zu jeweils 300 Euro**:
- Option auf **feste oder flexible Abschlagszahlungen**:
- Zahlung von** Fahrgeld, Verpflegungsmehraufwand, Fahrkostenzuschuss** uvm.
**Ihre täglichen Aufgaben**:
- Sicherstellung der Versendung der Abholinformationen sowie Koordination für reibungsfreie Abläufe
- Sicherstellung der Ablage der kompletten Kundenvorgänge
- Kundenbeziehung aufbauen, mit dem Ziel eine vertrauensvolle Zusammenarbeit zu schaffen
- Pflege von Kundenkontakten, telefonisch und auch verbunden mit Kundenbesuchen
- Prüfung der im CS-Bereich anfallenden Rechnungen auf sachliche Richtigkeit, sowie deren Freigabe
- Führen von Statistiken, z.B. Palettenmenge, Umsatz
- Erstellen der Umsatz-Vorschau (mid-term-forecast incoming goods) sowie Volumen-Planung in Abstimmung mit Vertrieb, Produktion und Validierung
- CS-Mitarbeiter mittels Schulungen über die Einführung oder Änderung von QA-Arbeitseinweisungen und -Methoden informieren
- Bearbeitung und Prüfung von Schadenersatzforderungen der Kunden
- Team-Organisation und -Management (Urlaubsplanung, Überstunden etc.
**Das bringen Sie mit**:
- Abgeschlossene kaufmännische Ausbildung oder Studium der BWL
- Mehrjährige Erfahrung im Customer Service oder ähnlichem Arbeitsbereich
- Gute Kenntnisse des QA-Handbuchs
- Gute Kenntnisse der gängigen PC-Programme: MS Word, Excel, Outlook
- Gute Englischkenntnisse, weitere Sprachkenntnisse von Vorteil
- Selbstständiges, eigenverantwortliches und genaues Arbeiten
- Verantwortungsbewusstsein und Belastbarkeit
- Sehr gute Kommunikationsfähigkeiten und Durchsetzungsvermögen
**Erkennen Sie sich wieder?**
Rufen Sie uns doch einfach an, dann können wir den weiteren Bewerbungsverlauf besprechen.
Alternativ nehmen wir Ihre Unterlagen gerne auch über unser Online-Formular oder postalisch entgegen.
Tel.**: **
Whatsapp**: **
Falls Sie lieber persönlich mit uns sprechen möchten, dann rufen Sie uns an oder kommen Sie direkt in unsere Niederlassung. Bei einer Tasse Kaffee besprechen wir mit Ihnen gerne die weiteren Schritte.
Gute Arbeit hat ihren Preis. Das wissen wir Sie denken dabei sofort an faire Bezahlung, Festanstellung und Teamgeist? Kein Problem, wenn Sie sich für einen JOB bei Tempton entscheiden.
Tempton zählt mit mehr als 9.000 Mitarbeitern an 200 Standorten zu einem der bundesweit führenden Anbieter maßgeschneiderter Personallösungen. Als etablierter Personaldienstleister verfügt das Unternehmen mit seiner 30-jährigen Erfahrung am Markt über eine ausgezeichnete Expertise im Bereich der Arbeitnehmerüberlassung und Personalvermittlung.
Die Zusammenarbeit mit mehr als Kundenunternehmen verschiedenster Fachrichtungen und die Nachfrage nach Mitarbeitern aller Qualifikationsstufen macht Tempton zu einem spannenden Arbeitgeber.
