Customer Service Agent

vor 1 Monat


Frankfurt am Main, Deutschland Cpl Vollzeit

I am looking to speak to customer service professionals looking for a new job opportunity with a multinational medical device company.

 

Role: Order Management Admin- German and English Speaking

 

In this role, you will provide an excellent customer service and work closely with medical professionals and sales representatives handling all customer service-related activities.

 

Responsibilities and tasks

  • Communicate directly with customers either by telephone or electronically
  • Handle and resolve customer complaints
  • Provide pricing and delivery information
  • Process orders, forms, applications and requests
  • Communicate and coordinate with internal departments

Skills and Competencies

  • Fluent German and English
  • Experience in customer support or order management role
  • Good computer skills with experience using Excel, Word, Outlook
  • Experience in accounts receivable tasks
  • Ideally you have a degree in business or business administration or a professional credit management qualification
  • Ideally you have used SAP before

 

Salary and Benefits

  • Annual salary depending on experience - range between â¬2900 and â¬3300 per month (gross)
  • Permanent Contract
  • Annual company Bonus
  • Corporate pension plan (fully paid for by the company)
  • Continuous training and upskilling opportunities
  • Working from home a couple of days a week after the initial training and onboarding period
  • Flexi start
  • Employee Share/Stock purchase plan

 

Working Hours: Monday to Friday office working hours, flexi time between 8am and 6pm

Location: Friedrichsdorf (Hesse), 20km north of Frankfurt

 

Sounds interesting? Apply with your resume today

 

Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you.


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#CplGTPermOct



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