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Internship - Technical Customer Service (w/m/d)

vor 5 Monaten


Munich, Deutschland IDEALworks GmbH Teilzeit
What you’re keen to do

  • Validation and development of a spare part management system including an online store 
  • Standardization and digitalization of service processes  
  • Independent processing of task packages of the operative day-to-day business 
  • Collaboration on innovation topics (e.g. augmented reality in service) 
  • Support in the development and onboarding of an international service partner network

What we’re looking for

  • Currently enrolled to a Bachelor or Master Degree in Industrial engineering, mechanical engineering, similar and eligible for internship role
  • Basic knowledge of MS-Office applications
  • Ability to work well in a team, strong communication skills, and a hands-on mentality. 
  • Fluency in both German and English desired.

Hi there, happy to meet you

  • Mentorship from colleagues in the Operations team
  • The chance to bring your passion to an international work environment within a young, growing company. 
  • The opportunity to be part of an experienced, open team that values mutual trust. 
  • A startup atmosphere with flat hierarchies and diverse, impactful responsibilities. 
  • Flexible working hours
  • Exciting corporate benefits. 
  • Excellent transportation links and numerous catering options located near our office at the OEZ. 

About us

As a forward-thinking deep tech company, idealworks has been enabling the future of logistics and industrial automation since November 2020. Its flexible, scalable robotics ecosystem, featuring the intelligent automation platform AnyFleet for seamless mobile robot integration, the CE-certified autonomous mobile robot (AMR) iw.hub, and the advanced robotics operating system iw.os, is reshaping intralogistics processes for companies globally. Emerging from its roots as a BMW Group spinoff, idealworks is committed to driving efficiency and operational optimization in a rapidly evolving automation landscape.