Customer Technical Service Specialist

Vor 7 Tagen

Munich, Bayern, Deutschland Excelerate Vollzeit
Excelerate is seeking a skilled Technical Service Engineer to join our team. As a key member of our field technical services team, you will provide technical support and maintenance services to our clients across Europe.

**Key Responsibilities:**

* Collaborate with internal technical teams to ensure seamless technical support and maintenance services
* Provide technical expertise to clients, including infrastructure technical support, field maintenance, and installations
* Develop and maintain complex technical solutions to meet individual customer needs
* Work closely with clients to understand their technical requirements and provide tailored solutions

**Requirements:**

* Basic German (A2/B1 minimum) and English (Conversational) language skills
* Strong technical knowledge and experience in IT systems support
* Excellent communication and problem-solving skills
* Ability to work in a collaborative environment and adapt to changing priorities

**What We Offer:**

* Company car
* Pension
* Equipment
* Hybrid working arrangement with on-site work for clients and home or office work

If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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