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Customer Technical Service Specialist
vor 2 Monaten
We are seeking a highly skilled Customer Technical Service Engineer to join our team at Excelerate. As a key member of our field technical services team, you will be responsible for providing exceptional customer service and technical support to our clients across Europe.
Key Responsibilities:
- Collaborate with internal technical teams to provide ongoing learning and development in IT systems support, including complex solutions.
- Provide technical support and maintenance services to clients, ensuring highly customized and flexible solutions tailored to individual customer needs.
- Work closely with clients to understand their technical requirements and provide solutions that meet their needs.
- Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.
Requirements:
- Basic German (A2/B1 minimum) and English (Conversational) language skills.
- Ability to work in a collaborative environment and thrive in a fast-paced, dynamic setting.
- Strong problem-solving skills and ability to think critically.
- Excellent communication and interpersonal skills.
What We Offer:
- Company car and pension scheme.
- Opportunities for ongoing learning and development in IT systems support.
- A collaborative and dynamic work environment.
If you are a motivated and experienced technical professional looking for a new challenge, please apply now for a confidential chat to discuss this exciting opportunity further.
