Aktuelle Jobs im Zusammenhang mit Team Lead Customer Success Managment - Frankfurt - Interxion
-
Customer Success Team Lead
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Team Lead to join our team at Interxion. As a key member of our Customer Success Management Team, you will be responsible for ensuring the successful delivery of our operational services to key strategic customers.Your Key ResponsibilitiesLead a high-performing CSM team to achieve customer...
-
Customer Success Team Lead
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Team Lead to join our team at Interxion. As a key member of our Customer Success Management Team, you will be responsible for ensuring the successful delivery of our operational services to key strategic customers.Your Key ResponsibilitiesLead a high-performing CSM team to achieve customer...
-
Customer Success Team Lead
Vor 4 Tagen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Team Lead to join our team at Interxion. As a key member of our Customer Success Management Team, you will be responsible for ensuring the successful delivery of our customer success plans and programs.Your Key ResponsibilitiesLead a high-performing Customer Success team to achieve business...
-
Customer Success Team Lead
Vor 4 Tagen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Team Lead to join our team at Interxion. As a key member of our Customer Success Management Team, you will be responsible for ensuring the successful delivery of our customer success plans and programs.Your Key ResponsibilitiesLead a high-performing Customer Success team to achieve business...
-
Customer Success Team Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage the customer interface on all elements of the operational contract across internal functions, processes,...
-
Customer Success Team Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage the customer interface on all elements of the operational contract across internal functions, processes,...
-
Customer Success Team Lead
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage the customer interface on all elements of the operational contract across internal functions, processes,...
-
Customer Success Team Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage the customer interface on all elements of the operational contract across internal functions, processes,...
-
Customer Success Team Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage and grow a high-performing CSM team, while also overseeing the planning and distribution of...
-
Customer Success Team Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage and grow a high-performing CSM team, while also overseeing the planning and distribution of...
-
Customer Success Team Lead
Vor 3 Tagen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a key member of our Customer Success Management Team, you will be responsible for driving the overall strategy and execution of our customer success plans and programs. Your primary objective will be to ensure that our customers achieve their desired outcomes through our services, while also growing and developing a high-performing CSM team.Your...
-
Customer Success Team Lead
Vor 3 Tagen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a key member of our Customer Success Management Team, you will be responsible for driving the overall strategy and execution of our customer success plans and programs. Your primary objective will be to ensure that our customers achieve their desired outcomes through our services, while also growing and developing a high-performing CSM team.Your...
-
Customer Success Team Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage the customer interface on all elements of the operational contract across internal functions, processes,...
-
Customer Success Team Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team at Interxion, you will play a vital role in ensuring the successful delivery of our operational services to our global and local accounts. Your primary responsibility will be to manage the customer interface on all elements of the operational contract across internal functions, processes,...
-
Customer Success Lead
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland become.1 GmbH VollzeitBecome a part of our innovative team dedicated to transforming the benefits landscape in EuropeWe are a rapidly expanding organization focused on simplifying employee benefits. With a robust presence in Germany, we are extending our operations throughout Europe. As we progress in our journey, we are seeking a committed Customer Success Manager to enhance our...
-
Customer Success Lead
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland become.1 GmbH VollzeitBecome a part of our innovative team dedicated to transforming the benefits landscape in EuropeWe are a rapidly expanding organization focused on simplifying employee benefits. With a robust presence in Germany, we are extending our operations throughout Europe. As we progress in our journey, we are seeking a committed Customer Success Manager to enhance our...
-
Customer Success Transformation Executive
vor 2 Monaten
Frankfurt, Deutschland ServiceNow VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...
-
Customer Success Executive
vor 4 Monaten
Frankfurt am Main, Deutschland Cisco Systems Vollzeit**Who You’ll Work With** The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team to aid the customers in achieving their goals. With Cisco’s transformation to...
-
Customer Success Advocate
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Splunk Inc VollzeitAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Splunk Inc. As a Technical Account Manager, you will play a critical role in driving customer success and adoption of our unified security and observability platform.Key ResponsibilitiesProvide high-quality guidance and mentorship to customers on Enterprise-level...
-
Customer Success Advocate
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Splunk Inc VollzeitAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Splunk Inc. As a Technical Account Manager, you will play a critical role in driving customer success and adoption of our unified security and observability platform.Key ResponsibilitiesProvide high-quality guidance and mentorship to customers on Enterprise-level...
Team Lead Customer Success Managment
vor 4 Monaten
Your Role
As a part of the Customer Success Management Team, you will be responsible for ensuring that the overall administration, coordination, and evaluation of Customer Success plans and programs are realized. You will achieve this by recruiting, coaching and growing a high-performing CSM team, but also with successful planning and responsibility distribution within the team.
Customer Success Manager will be your main reporting line and sparing partner, where the main expectation will be to ensure that the contractually agreed services are delivered for defined global and local accounts. End-to-end holistic delivery of the agreed operational service for key strategic customers, managing the customer interface on all elements of the operational contract across internal functions, processes, and people, will be your main operational tasks, which will define your success in the role.
Your Profile
Minimum 2 years’ experience in leading a Customer Success Team or Customer Support Minimum of 4 years’ experience in a data center sector or telecommunication, 5+ years’ experience in an international environment and in dealing with international customers Fluent in German and English Expert know-how in working within defined KPI´s and schedules Expert in contract and SLA management, Service Improvement and Process Management Excellent people management skills Excellent organizational management skills (ability to manage competing priorities and quickly pivot as required by the organization) Strong customer and service orientation and ability to work independently to create an outstanding customer experienceBenefits
Open door culture with short communications paths and flat hierarchies Personalized onboarding plan (buddy system), education programs Personal development options in a fast-growing environment Extensive social benefits (Flexible working hours, digital meal vouchers, bike leasing, pension plan, etc.) Many extras like free drinks, fresh fruit, or cool team eventsA bit about us
Interxion: A Digital Realty Company, is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.
