SAP Solution Manager

vor 2 Monaten

Düsseldorf, Deutschland METROMAKRO Vollzeit
Job Description

Overview 

A SAP Solution Manager Expert is a specialized IT professional responsible for managing and optimizing the SAP Solution Manager environment. This role involves ensuring the effective use of SAP Solution Manager to streamline operations, manage IT services, and support project and application lifecycle management. 

  

Key Responsibilities 

  • Manage SAP Solution Manager: Oversee the configuration, customization, and daily management of the SAP Solution Manager 7.2 environment, including Focused Build, ChaRM, Solution Documentation, Test Suite, and IT Service Management 
  • Troubleshooting and Support: Provide functional and technical support and troubleshoot issues within the SAP Solution Manager (and add-ons like CCM, BPCA etc.) environment, ensuring its stability, security, and performance. Perform regular system health checks, upgrades and enhancements of SolMan, patches, and troubleshooting.
  • Training and Guidance: Offer training and guidance to other team members on the functionalities and best practices of SAP Solution Manager
  • Continuous Improvement: Continuously improve SAP processes and systems, staying updated with the latest technologies and enhancements in SAP Solution Manager
  • Governance: control of SolMan ChaRM via alignment with stakeholders, such as other connected systems, AMS team, rollout managers, developers, testers and key users,
  • Technical Change Management: communicate and collaborate on the change management objectives, expectations and outcomes, support AMS Service manager for Release Management.

 

 


Qualifications

  • Experience: 5+ years in IT/technology roles, minimum 3 years of proven track record working with SAP Solution Manager 
  • SAP Expertise: Strong knowledge of SAP Solution Manager functionalities and best practices, such as ChaRM, ITSM, and Test Suite. Experience in SAP Basis is an advantage 
  • Analytical Skills: Excellent analytical and problem-solving skills to effectively manage complex systems and issues 
  • Communication Skills: Strong interpersonal and communication skills to collaborate with cross-functional teams and provide training and support 
  • Languages: excellent command of English (written and spoken)
  • Living experience in Europe and working experience in a European-based company


Additional Information

Additional information

To be part of a fast-growing international team that has significant scaling ambitions across multiple markets.

  • Work-Life Balance: Trusted working hours, 30 days of vacation and home office options
  • Further training: A comprehensive further training offer over an own training team as well as an own annual training budget
  • Well-being: Health programs, a free fitness studio on our campus and regular employee events
  • Comfort: Very good public transport connections and free parking spaces including charging facilities for e-mobility. A canteens with a varied selection of meals and discounts in our stores and at many partner companies

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