Customer Service Representative
vor 5 Monaten
About Us:
U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
Position Overview:
As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
Responsibilities:
- Respond promptly to client inquiries and requests received via phone or email.
- Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.
- Issue certificates of insurance and verify coverage as needed.
- Provide accurate information regarding insurance products, coverage options, and policy details.
- Assist clients with policy renewals, updates, and changes.
- Process insurance applications, claims, and payments efficiently and accurately.
- Investigate and resolve customer complaints and concerns with empathy and professionalism.
- Handle administrative tasks and documentation related to customer interactions.
Requirements:
- High school diploma or equivalent (Bachelor's degree preferred).
- Proven customer service experience in a similar role (insurance industry experience is a plus).
- Excellent communication skills, both verbal and written.
- Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.
- Strong problem-solving abilities and attention to detail.
- Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using computer systems and software for data entry and customer interactions.
- Friendly, positive, and professional demeanor.
Career Growth:
At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
Schedule:
The work schedule for this position is Monday to Friday, from 7 am to 3 pm Eastern Time.
Benefits:
- Competitive salary commensurate with experience.
- Paid time off and holidays.
- Ongoing training and career development opportunities.
Trial Period:
The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
How to Apply:
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a skilled Customer Service Representative to join our team at Workstation Customer Care. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their online shopping...
-
Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.
-
Customer Service Representative Banking Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOverviewWorkstation Customer Care is a dynamic team dedicated to delivering exceptional customer experiences.We are seeking a skilled Customer Service Representative Banking Specialist to join our team and provide top-notch support to our clients.
-
Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Grow-Talent VollzeitAt Grow-Talent, we are seeking a skilled Customer Service Representative to join our client's team in Porto. This is a fantastic opportunity for a motivated and customer-focused individual to work with a leading Outsourcing/BPO consultancy.
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland HRS Germany GmbH VollzeitJob OverviewHRS Germany GmbH is a leading company in customer service and outsourcing.Salary and BenefitsThe base salary for this role is around €28,000 per year. In addition to the base salary, you can earn an attendance bonus and a personal performance-related bonus. There is also an additional language bonus.Job DescriptionWe are looking for a highly...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland MILES Mobility VollzeitDeliver Exceptional Customer ExperiencesMILES Mobility is seeking a highly skilled Customer Service Representative to join our international team. As a key member of our Customer Care department, you will be responsible for providing top-notch support to our customers through various channels, including phone, chat, and email.About the RoleRespond to...
-
Global Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland HRS Germany GmbH VollzeitWe are seeking a skilled Global Customer Service Representative to join our team at HRS Germany GmbH.As a key member of our customer service team, you will be responsible for providing top-notch customer experience via various channels including telephone, chat, and email.Your primary focus will be on handling inbound voice sales orders, customer service...
-
Customer Service Representative
vor 7 Monaten
Berlin, Deutschland Smeetz VollzeitAt Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products. We are a...
-
Norwegian Customer Service Specialist Banking
vor 6 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
-
Berlin, Berlin, Deutschland Blu Selection VollzeitCompany OverviewWe are Blu Selection, a dynamic organization that seeks to excel in the provision of top-notch customer services. Our commitment to delivering exceptional experiences is unwavering, and we are now looking for an accomplished Customer Service Representative to join our team in Berlin.
-
Customer Service Rep Fitness Company
vor 7 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client is committed to their mission of helping people to become the best version of themselves. They have installed the concept that fitness can be accessible, affordable and a way of life for everyone. We’re looking for committed and dedicated individuals (M/F/d) to help grow the business. Our customer realises an increasing number of international...
-
Customer Service Representative
vor 4 Monaten
Berlin, Deutschland U Trust Insurance Agency LLC Vollzeit**About Us**: U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service. **Position Overview**: As a Customer Service Representative, you will play a...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTeleperformance Greece is a leading customer experience company, and we are currently seeking a highly skilled German language customer service representative to join our team in Thessaloniki. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our clients through various communication channels.The ideal...
-
Customer Service and Support Representative
vor 1 Woche
Berlin, Berlin, Deutschland HomeToGo VollzeitWe are seeking a highly skilled Customer Service and Support Representative to join our team at HomeToGo, a leading global vacation rental marketplace. This role is perfect for individuals who enjoy interacting with people and have a passion for delivering exceptional customer service.About the Role:This position involves providing top-notch support to our...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitCustomer Service Representative Job OpportunityWe are seeking a skilled customer service specialist to join our team at Teleperformance Greece. As a German speaking customer service representative, you will be the primary point of contact for our German speaking customers, providing exceptional support and ensuring their needs are met.
-
Streaming Platform Customer Service Expert
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOur client revolutionizes the way users consume television content. By offering all episodes simultaneously, they empower viewers to watch their favorite series and films at any time, from anywhere.The Workstation Customer Care team is seeking experienced customer service representatives to handle inquiries and requests from subscription-paying customers in...
-
Customer Service Ambassador
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a talented individual to join our Workstation Customer Care team as a Customer Service Agent. This role involves providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service through various communication...
-
Customer Service
vor 6 Monaten
Berlin, Deutschland Divisione Service VollzeitFastly growing company is hiring for the vacant position of Customer Service Representative(CSR)! Duties and responsibilities include, but are not limited to the following: Calling our customers in regards to their inquiries Receiving inbound phone calls and assist customers to resolve their issues Provide accurate and up-to-date information about our...
-
Customer Service Representative for Tobacco Products
vor 2 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Opportunity OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Teleperformance Greece. As a representative of Imperial Brands Hellas, you will play a crucial role in providing top-notch customer experience for the brand's new products.About the RoleThe ideal candidate will have excellent communication skills, both...
-
Audi Customer Service Representative Opportunity
vor 2 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitA Career Advancement in Audi German Customer ServiceWe are seeking a highly skilled and enthusiastic individual to join our team as an Audi Customer Service Representative. This role offers a unique opportunity to develop strong experience and skills while representing one of the biggest brands worldwide.Overview of the CompanyThe successful candidate will...
