Operations Manager

Join us as Operations Manager in our Hamburg office

At Twin Harbour Interactive we strive to develop high-quality strategy games and make them accessible for all players around the world. In our eyes game development is a promise for fun and entertainment – that's what we live and aim for

As we continue to grow our studio and shape the future of long-term strategy gaming, we're looking for an Operations Manager who thrives on bringing structure to complexity, amplifying team effectiveness, and enabling our people to do their best work every day.

This role is the connective tissue of the studio, ensuring smooth processes, fostering a positive and engaging office environment, and empowering leadership with the information and coordination they need to make impact-driven decisions. You'll take ownership of our day-to-day operational excellence and serve as the right hand to the Executive Director Operations. If you're someone who loves making things run seamlessly behind the scenes and cares deeply about the people who make it all happen, we can't wait to meet you.

YOUR MISSIONStaff Planning & People Operations

• Support workforce and staffing planning across teams, ensuring alignment with strategic needs.
• Facilitate HR-related processes and documentation with accuracy and discretion.
• Serve as a trusted partner for employees by fostering a warm and supportive environment.

Office & Studio Management

• Oversee daily office operations to maintain a welcoming, well-functioning on-site workspace.
• Coordinate with vendors, suppliers, building management, and service partners.
• Ensure compliance and smooth execution of workplace policies and standards.

Event & Project Management

• Plan, organize, and run on-site events - from team gatherings to leadership workshops.
• Manage end-to-end project timelines, deliverables, budgets, and stakeholder coordination.
• Bring energy, structure, and creativity to events that strengthen our studio culture.

Internal Communication

• Maintain clear, consistent information flow across teams, channels, and meetings.
• Draft studio-wide announcements, updates, and leadership communications.

Executive Support

• Assist the Executive Director Operations with daily operational duties, including:
  • Preparing presentations, reports, and meeting materials.
  • Supporting business processes and cross-functional initiatives.
  • Handling follow-ups, documentation, and organizational tasks.
• Anticipate needs, solve problems proactively, and create structure that empowers leadership impact.

YOUR PROFILE

• Professional experience in operations, administration, HR support, office management, or similar roles.
• Strong problem-solving skills and the confidence to make decisions that keep things moving forward.
• Excellent communication and presentation abilities; you know how to bring clarity to complexity.
• Fluent in English; German language skills are a plus.
• Highly organized, self-driven, and comfortable juggling multiple tasks simultaneously.
• A hands-on mentality and a warm, supportive presence in the workplace.
• A natural talent for building strong relationships and fostering trust across teams and levels.

Why You'll Love Working With UsA Global Team, A Shared Purpose

Our strength lies in our diversity. With over 30 nationalities represented across our two locations, we're united by a shared passion for strategy games and a bold vision for the future. We celebrate what makes each of us unique – our perspectives, our stories, and the paths that led us here.

Work Your Way

Whether you're crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun, we support flexible hybrid work models that empower you to do your best work – wherever you are.

Grow With Us

At Twin Harbour, your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step – whether you're deepening your expertise or branching into new disciplines. We invest in your growth with language courses, e-learning platforms, and support for conferences and training.

We're Human First

We believe that great teams are built on trust, respect, and good humor. From game nights to casual drinks, quiz nights, and karaoke, we don't just work together – we connect, play, and support each other like a true crew.

Join Twin Harbour InteractiveWhere Strategy Meets Vision.

Twin Harbour Interactive is a global strategy game powerhouse, shaping the future of long-term multiplayer gaming. With offices in Hamburg and Malta, we design strategy games that bring people together – across borders and generations.

Whether you're an expert tactician or an imaginative world-builder, there's a place here for you to grow, thrive, and leave your mark.

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