Process & Sales Specialist- Maternity Cover

vor 1 Tag

Berlin, Deutschland Zalando Vollzeit

Location

Berlin

Contract

Full time

Job Category

Retail

**ABOUT THE ROLE AND THE TEAM**:
The **Process & Sales Specialist (maternity cover)** role sits within the fast growing Zalando Gift Cards team - a cross-functional unit spanning 3 commercial channels; B2B, Retail and DTC. The Retail Channel lead position will be responsible for a 3-digit million EUR annual sales targets across all Zalando markets in offline retailers such as Rewe, DM and other points of sales of scale that help us engage our customers. Gift Cards are the perfect gift for friends, family or for any corporate incentive like loyalty programs and employee rewards. We are a cross-functional unit, integrated in Zalando’s Digital Experience department, which develops global gift card marketing and sales strategy across Europe.

Our goal is to provide our end consumers with a perfect gifting experience and to build up long-lasting cooperations with our partners and customers across Europe.

Gift cards team is currently structured into 3 channels - B2B, B2C, and Retail. This position is for the Retail channel which works to drive the Zalando Gift Cards business in offline retailers like Rewe, DM, Rossman etc. The channel reaches these retailers via integrators.

**INCLUSIVE BY DESIGN**:
**WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)**:

- Monitor and control the costs of the Gift Card department, including preparing the invoicing process and aligning it with the accounting team and relevant stakeholders.
- Manage interfaces between the commercial, SAP, Salesforce, and engineering teams.
- Oversee and further develop the order process, optimising and enhancing its efficiency.
- Ensure the gift card order process runs smoothly and that stock levels are maintained.
- Manage bugs and ensure smooth backend operations.
- Coordinating with internal and external stakeholders through the Gift Card specific inbox account
- You are our partners’ go-to person for order requests

**WE'D LOVE TO MEET YOU IF YOU**:

- Have excellent communication skills in English
- Showcase experience with SAP and Salesforce
- Are proficient in order handling
- Process optimization is your bread and butter
- Have a track record of strong stakeholder management skills

**OUR OFFER**:
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
- Employee shares program
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year (for Zalando SE)
- Family services, including counselling and support
- Health and wellbeing options (including Gympass)
- Mental health support and coaching available

**Recruiter**
Stefanie Youett

Bitte beachte, dass alle Bewerbungen mit dem Online-Formular ausgefüllt werden müssen - wir akzeptieren keine Bewerbungen per E-Mail.

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