Rider Performance Operations Specialist

vor 1 Woche

Berlin, Deutschland Delivery Hero Vollzeit

Want to be a Hero? Join one of the leading global online food ordering and delivery marketplaces

Delivery Hero is looking for a **Specialist, Rider Operations Performance (f/m/d)** to join the European regional logistics team. Delivery Hero Europe consists of 8 different country organizations and is led by a regional leadership team out of Berlin. Delivery Hero’s businesses in Europe are growing rapidly and occupy leading positions.

**Your mission**:

- You will execute on regional (functional) initiatives to strengthen the rider operations performance for our delivery operations across Europe
- You monitor and analyze the rider operations performance in Europe and proactively highlight areas for improvement
- You provide senior management with regular performance reports, insights and presentations
- You work closely with the logistics teams in our European markets as well as the global DH logistics teams
- You work across the local teams to continuously improve current processes, product setups and ways of working to enhance the delivery operations
- You coordinate and manage the roll-out of new logistics products and features aiming at improving the service quality as well as efficiency
- You love working with logistics products, will become a power user of and evangelist for the DH logistics stack
- Based on feedback from the country operations and your experience, you provide input to the global logistics product team on improving the logistics stack
- You are able to develop good working relationships with key stakeholders, influence, and attain the requisite buy-in in a structured way
- You work on cross-functional projects and engage with multiple business units

**Your heroic skills**:

- You gained at least 2 years of professional experience in high growth start-ups, tech companies, management consultancy other dynamic role
- You earned a university degree in STEM or economics
- You possess a hands-on mentality and logical thinking skills
- You are a high performer capable of creating impact through data driven decisions
- You have a solid understanding of SQL and data visualization
- You are highly motivated and communicative, independent and pragmatic in handling business challenges in a fast-paced environment
- You are highly curious and happy to question the status quo
- You possess excellent English communication skills, both written and spoken

  • Specialist, Product Operations

    Vor 5 Tagen

    Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionWe are on the lookout for a Specialist, Product Operations to join the Logistics Product Operations team within the Rider Product Line. In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and...

  • Rider Operations Specialist

    vor 1 Woche

    Berlin, Deutschland MAYD – MEDS AT YOUR DOORSTEP Vollzeit

    MAYD liefert Medikamente zu Dir nach Hause, wenn Du sie am dringendsten brauchst, 365 Tage im Jahr. Wir bauen die erste Telepharmazie-Plattform auf, die die beste Möglichkeit bietet, gesundheitsbezogene Waren auf bequeme, unterstützende und beratende Weise zu erhalten. Mit einer Investition von 43 Mio. € von erstklassigen Investoren besteht unser Team...

  • Senior Rider Compliance Specialist

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit 60.000 € - 120.000 € pro Jahr

    Company Description As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock...

  • Senior Rider Compliance Specialist

    Vor 7 Tagen

    Berlin, Berlin, Deutschland Delivery Hero Vollzeit 60.000 € - 120.000 € pro Jahr

    As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017...

  • Specialist, Product Operations

    Vor 2 Tagen

    Berlin, Deutschland Delivery Hero Vollzeit

    **Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the...

  • Specialist, Product Operations

    Vor 7 Tagen

    Berlin, Deutschland Delivery Hero Vollzeit

    Job DescriptionWe are on the lookout for a Specialist, Product Operations to join the Logistics Product Operations team within the Rider Product Line. In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and...

  • Head of Rider Operations

    vor 2 Wochen

    Berlin, Deutschland Arive Vollzeit

    **Our Mission** We envision a place where shopping for your favorite brands becomes an experience full of inspiration and joy. We call this place arive and it's fueled by ever-changing curations, live-shopping streams, on - and offline events, exclusive partnerships, and entertaining personalities. And the best part is: we deliver everything you love in 60...

  • Operations Performance Specialist

    vor 1 Woche

    Berlin, Deutschland Delivery Hero Vollzeit

    **Job Description** Operations Performance Specialist** **Be our next Hero!**: - Join the world’s leading local delivery platform. We are looking for an **Operations Performance Specialist** to join the Operations Performance team on our journey to always deliver amazing experiences. Delivery Hero, Pandora consists of 18 different country organizations...

  • Senior Specialist, Product Operations

    vor 1 Woche

    Berlin, Deutschland Delivery Hero Vollzeit

    **Company Description** As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the...

  • Senior Operations Specialist

    vor 1 Woche

    Berlin, Deutschland Bolt Technology Vollzeit

    We are looking for an experienced Senior Operations Specialist to help us scale our micro-mobility function in Berlin, Germany. **About us** Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We're a global team of more than 100 nationalities joined on a common mission - to make cities...