Specialist, Product Operations

Job DescriptionWe are on the lookout for a Specialist, Product Operations to join the Logistics Product Operations team within the Rider Product Line. In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimise delivery operations, supporting expansion into new areas like grocery and retail.The team is a bidirectional value-adding interface between global product/technology teams and local teams across the globe. The role offers you the opportunity to collaborate, learn and contribute to shaping our global logistics products into winning solutions for our local ecosystems.If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of BerlinYou will own relevant business KPIs, product performance and product usage for different regions around the worldYou interact with and support our operations stakeholders You proactively find areas for improvement backed up by data, are innovative in seeking the best solution and execute in a timely and considered mannerYou support the roll-out of new products and features in your region which are aimed at improving our users’ experience, business performance and operational efficiencyYou provide management with regular performance reports, insights and presentations    QualificationsYou gained at least 3+ years of professional experience interpreting data in an analytics or data science roleYou have a Bachelor’s degree in business, mathematics, engineering, science, economics or another analytical-based subjectStrong knowledge of and experience with SQL and reporting tools (e.g. Tableau or Data Studio)Proven track record of enhancing business operations and optimizing performance through data-driven insights and strategic decision-making, including experience in performance management, process optimization, and operational efficiency improvements.You are highly passionate about data, with creative problem-solving abilities and an eye for detailYou are a team player and love to think outside the boxYou are highly motivated and communicative, independent and pragmatic in handling business challenges. Excellent English communication skills, both written and spokenPrevious experience in the last mile industry in an Analytics, Operations or in Product role is a plusAdditional InformationEnsuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a weekWe offer 27 days holidayWe will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support, access to the Udemy Business platform to explore a variety of online coursesGet moving and release those wonderful, mind-boosting endorphins: Health Checkups, Mindfulness and Gym & Bicycle SubsidyThe power of getting together over some food is unrivalled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses and access to Internal Housing Hub                 Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply todayWe believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.