Senior Specialist, Product Operations
vor 1 Woche
**Company Description**
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
We are on the lookout for a **Senior Specialist, Product Operations** to join the **Logistics Product Operations team** on our journey to always deliver amazing experiences.
- You will own relevant business KPIs, product performance and product usage for different regions around the world
- You interact with central support, product management our regional stakeholders
- You proactively find areas for improvement backed up by data, are innovative in seeking the best solution and execute in a timely and considered manner
- You support the roll-out of new products and features in your region which are aimed at improving our users’ experience, business performance and operational efficiency
- You provide management with regular performance reports, insights and presentations
- Interpretation of AB experiments
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
**Qualifications**- Strong knowledge of and experience with SQL and reporting tools (e.g. Tableau or Data Studio)
- You have solid exploratory analysis skills
- You are assertive and able to collaborate with stakeholders executing Delivery Hero’s strategy
- You are highly motivated and communicative, independent and pragmatic in handling business challenges
- Excellent English communication skills, both written and spoken
**Additional Information**
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- _ Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week_
- _ We offer 27 days holiday with an extra day on 2nd and 3rd year of service_
- _ We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses._
- _ Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy_
- _ Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan_
- _ The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses._
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