Customer Services Agent Joop Hamburg
vor 1 Woche
**Become fan of your job.**: Yes it is **EXCITING** - to work with us. We are people with **E**motion and passion who strive for e **X**cellent results, driven by su **C**cess and **I**ndependent thinking, intrinsically motivated. We work successfully in a **T**eam, always looking for **I**nnovative ideas in order to satisfy our co **N**sumers at the highest level, and we are not afraid also to show a healthy dose of **G**uts in our daily work. This is what we and our three successful brands JOOP, Strellson and windsor. stand for. **Customer Services Agent JOOP Hamburg (d/f/m)**: In this exciting and varied internal sales function, you will be responsible for the fully integrated support of JOOP customers in a sales area and ensure perfect service at all times. You are the central contact person for our customers, actively sell our goods on the phone and always ensure their timely delivery. Furthermore, you will accompany the entire administrative sales process from order entry to the monitoring of incoming payments or open items, handle all customer inquiries and be an active participant in important customer meetings with the sales field service. In addition, you will prepare customer as well as sales analyses and monitor the corresponding delivery dates. Close cooperation with the sales managers and the merchandising team rounds off your exciting field of activity. You bring with you: - A successfully completed commercial training, a degree in têxtile / apparel management or similar - Preferably first professional experience in internal sales and/or sales - Good user and IT skills (MS-Office, ideally SAP R/3) - English and German spoken and written, any other language an advantage - Strong communication and organizational skills - Willingness to learn and take on new business activities - Quick perception and independent, structured way of working - A positive mindset and enthusiasm for fashion and lifestyle Our employees are essential to the success of our brands and our organization. We take a 360 degree approach to strengthen the social well-being and physical health of our employees. See our benefits below: **Parking lots** *** **Parking lots** All employees have the possibility to use a free parking lot directly at the headquarters. **Employee discounts** *** **Employee discounts** In our stores and outlets, all employees receive discounts on the high-quality products of our brands. **Good connection to public transport** *** **Good connection to public transport** Due to the central location there is a very good connection to public transport. **Comprehensive onboarding** *** **Comprehensive onboarding** Through various onboarding measures, such as our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees. **Working from home** *** **Working from home** On up to two days per week, our employees have the opportunity to work from home. **Trainings** *** **Trainings** Job-specific as well as general training and courses can be used by employees for optimal further development. **Thirteenth salary** *** **Thirteenth salary** In addition to the monthly salary, you will receive a thirteenth salary. **Family and Profession** *** **Family and Profession** In 2017, the HOLY FASHION GROUP was the first Swiss fashion company to be awarded the rating "Family&Profession". For additional information and more fascinating jobs please go to
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