Senior Executive Assistant

**Job Purpose**: Under limited direction, provide administrative support to a team of [Managing Directors and Directors] bankers within the [group]. Duties are complex and highly confidential in nature requiring a great use of discretion. The role will include a large amount of client interaction and liaison at CEO / Chairman level as well as regular contact and communication with high level management both within Citi and externally. **Job Background/context**: The job holder sits within the Corporate and Investment Banking team and covers all administrative and organisational work for Head of BCMA Germany & Member of the Board **Key Responsibilities**: - Screen calls/incoming mail in German and English - be an effective gatekeeper ; take messages efficiently and accurately; receive visitors - Monitor and ensure implementation of company policy - Compose and prepare internal/external correspondence in addition to maintaining, answering and routing correspondence not requiring manager’s attention - Proactive maintenance of calendars and meetings - Coordinate travel arrangements, understanding executive’s travel preferences and needs, and using initiative in managing itinerary times and costings. Arrangement of visa’s where required - Collation and preparation of expense receipts and supporting documentation for Mumbai team processing - Create and maintain correspondence and record files - Assist and fill in for other support staff - Assist with any other ad hoc reports and special projects as required - Assist in organising group morale events and franchise parties - Assist with Client events where required - Working closely with other team members to support the manager's preparation for client meetings, presentations or other engagements - Update and chase delegated tasks to ensure progress to deadlines - Screening of the manager´s inbox and taking initiative in the manager's absence - Processing replies on own initiative or from the manager's dictation or notes - Keeping projects on schedule. Checking deadlines on incoming requests and putting preliminary work in play - Maintain calendar; ascertain which events require the manager's presence. Coordination of the manager’s appointments/responsibilities in order to maximize efficiency - Maintain current mailing list for communications to EMEA staff - Organization of staff related internal meetings & 1:1 meetings **Development Value**: - Exposure to CEO / Chairman level clients - Opportunity to work in a complex and fast-paced banking environment - Insight into the day to day operations within the Corporate and Investment Bank - Opportunity to build up own network within the industry **Knowledge/Experience**: - Proven experience of operating all office equipment, including telephone functions, and ability to train others in use of the same - Substantial experience of operating in a similar role in a professional services environment - Proven experience of adapting to changing circumstances, responding to varying business needs and priorities - Demonstrable experience of working effectively in a high-pressure and challenging environment **Skills**: - Strong interpersonal and organizational skills - Strong oral and written communication skills - Attention to detail - Ability to multi task effectively and efficiently - Working independently and making decisions in accordance with established policies and regulations - Ability to take unexpected eventualities in their stride, and to cope well under pressure - Excellent organisational skills, with strong background in managing multiple priorities **Qualifications**: - At least seven years’ experience at senior level within a corporate environment - Professional secretarial qualifications advantageous, but not essential **Competencies** - Superior time management: ability to prioritise tasks and work to tight deadlines, at times under pressure - Flexibility of approach, together with a ‘can-do’ attitude, is key - Strong interpersonal skills, to create and maintain effective relationships with internal and external stakeholders - Characteristics: enthusiasm, “can do” attitude, self-confidence, resilience, drive, sound judgment, adaptability, creativity, initiative, reliability, risk awareness, team playing - **Job Family Group**: Business Strategy, Management & Administration - **Job Family**: Administrative Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting