Head of Bioprocess Order Management and Logistics

Vor 3 Tagen


Duesseldorf, Deutschland Eppendorf Vollzeit

Your Challenges:
- Holistic responsibility for all operational and strategic aspects of Order Management (Goods and Services) and Logistics Services within Bioprocess- Deliver all Order Management activities, such as Order Processing, Order Fulfilllment, Invoicing and Commercil Customer Service, effectively in terms of quality, cost and customer satisfaction.- Deliver all Sales and Distributions Logistics Services effectively in terms of reliability, transparency, cost and customer satisfaction.- Manage all relevant export documents (incl. Letter of Credit) and observe all export (and other local and international) regulations- Provide accurate Demand Planning based on opportunity pipeline (funnel), sales forecast and strategic planning to operations in a timely and reliable fashion.- Manage all relevant Material and Customer Masterdata as well as global and regional Pricelists- Implement relevant KPIs for process and performance monitoring and optimization- Manage a global team, creating a result-oriented culture, stimulating teamwork to motivate and retain employees and ensure their high-level performance

Your Expertise:
- Degree in business administration or a comparable qualification- Practical relevant professional experience and/or proven understanding in Sales, Commercial Support and/or Order Management- Experience in the Life Science industry (Bioprocess) desirable- Practical management experience in an international environment- Business fluent written and spoken English- Diplomatic negotiation skills- Broad experience in project management- Very good knowledge in SAP, Excel and MS Dynamics or comparable CRM platforms



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