Management Assistant

**Your mission, should you choose to accept it**

We are looking for someone with bags of affinity in the field of Hotel Operations to grow with us. As our new Management Assistant, you will work closely with the Cluster General Manager in leading a cool, fun and funky variety of venues within The Student Hotel community

You will be responsible for providing support to the operations teams in your cluster. You will contribute to the efficient and effective operation of your cluster hotels and will facilitate, measure and initiate processes to ensure operational excellence, staff well-being and community happiness. Essentially, you are the spider in the web. This includes quality
- and cost-management, process improvements, and project management of cluster initiatives. In addition, you'll also work closely with the hotel team leaders to support them on HR-related topics.

**In case you don't know who we are (ahem)**

TSH is a game-changer. Our unique hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting co-working spaces. We believe in creating a fun, creative and inspiring environment where everyone can live, work, play and grow. We activate this community to encourage connections and help each other grow. We achieve this by offering award-winning communal spaces with a wow-factor combined with our exceptional international team of lively, smart and motivated people that embrace the student spirit and bring it to life every day.

**What You'll Do**
- You'll work very closely on day to day operations for all the hotels in the cluster.
- You'll support local leadership on projects in the fields of HR, operational excellence and, quality and cost control.
- You'll support the teams in your cluster with planning and ongoing projects, tooling & systems and communications.
- You'll ensure controls are in place to safeguard the operations in the different hotels, restaurants and bars and co-working spaces.
- You'll manage and adjust operational procedures for all locations.
- You'll maintain and implement TSH standards of quality in all operations.

**Who You Are**
- You have around 1 - 2 years of working experience.
- You have a Bachelor's degree or equivalent, preferably in Hospitality management or other Management studies.
- You're a super-organizer that understands that creating value for our guests will have a positive financial effect.
- You are a connector and true people-person.
- An easy listener and trustworthy person.
- You are structured and loves to plan
- You have affinity with hospitality, co-living / pbsa or comparable.
- You know your home-market inside-out and are very knowledgeable on local regulations.
- You have excellent communication skills with a hands-on approach and lead-by-example work style.
- You feel connected to and have experience with working with different target groups; from corporate to students
- You have the ability to find creative solutions, offering advice and recommendations
- Personal integrity with the ability to work in an environment that demands excellence, time and energy
- Fluency in English and German
- Excellent written and verbal communication skills

**What We Offer**
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

We're curious, conscious, and we celebrate all. We bring people together and are committed to providing the best space, experience and workplace for our entire connected community - no matter what age, gender, sexual orientation, ethnicity, national origin and all the other fascinating characteristics that make us different and makes you unique.