Director of Roaming

**Do you want to help the world EV better?**

We’re looking for a talented Director of Roaming - EV Charging, to join our Roaming Ops team.

As a Director of Roaming at Monta, you will lead the expansion, management, and optimisation of our EV roaming network. This includes both working with Aggregators (Hubject, Gireve, Ladenetz, etc.) as well as directly connected CPOs (via OCPI). And be your own spectacular self. - Is this you?

**Who are we?**

We are Monta: the powerful EV platform connecting the dots in the entire EV charging industry. We serve drivers, companies, cities, and the electricity grid with our proactive technology.
EV charging is our passion. We want to make it simple, accessible, and reliable for everyone. Since our technology is compatible with all charge point brands (), we aim to help everyone enjoy the same, consistent charging experience: from EV drivers in their homes to charge point owners, EV charging businesses or EV fleets.

We tackle the complexities of the ecosystem in a truly technological way, providing a tailored software solution for all things EV.

**Want to hear something big?**

We recently closed a huge Series B round, totalling 80M EUR In other words: we’re well on our way to revolutionizing the global EV charging experience. And how will we use our new funding? We plan to double down on our successful software-only strategy by strengthening our investments in all markets, and expanding our products to all new sectors ready to set off on an electrified future. Once that’s done, the sky’s the limit

**Here is an overview of what you’ll be working on**:
You’ll play a critical role in increasing network coverage, enhancing price competitiveness, and ensuring that the platform continuously meets evolving market and customer needs. Working closely with cross-functional teams, including Sales, Marketing, Product, and Engineering, you will strategically drive the development of our roaming partnerships and network strategy.

**How you'll succeed - Your key outcomes will be**:
It’s not just what you do - how your work impacts our products and processes is also important to us. Besides the tasks you complete, we’ll also be measuring the tangible outcomes and improvements you set in motion - which will (hopefully) increase your professional growth and satisfaction with us at the same time.

Network Coverage:

- Market Coverage Growth: Increase in geographic coverage by country or region, tracked quarterly.
- Active Charge Points: Number of available and active charge points within each market, aiming for a target growth rate. Percentage of Market Coverage: Proportion of accessible roaming network locations within each target market.

Pricing Competitiveness:
Pricing Level per Market: Achieving target price levels per kWh that are within +/- X% of the market average to maintain competitive positioning.

Charging Sessions:

- Number of Charging Sessions as Monta as an eMobility Service Provider (ESMSP):

- Total number of charges facilitated through the roaming network as an EMSP, with quarterly and annual growth targets.
- Number of Charging Sessions as a Charge Point Operator (CPO): Total number of charges on charge points managed by Monta customers with Monta, with targets for increased network traffic.

**Your Key Responsibilities**:
Roaming Network Expansion & Coverage:

- Identify, secure and develop partnerships with key roaming networks (CPOs) and aggregators to enhance network coverage and accessibility for users.
- Develop and implement a comprehensive roaming strategy aligned with company goals and growth targets. Analyze market trends and competitor offerings to maintain and enhance the competitiveness of the roaming network.

Price Competitiveness & Commercial Management:

- Negotiate pricing and contract terms with roaming partners to ensure competitive rates and maintain strong commercial relationships.
- Analyze pricing models and conduct market benchmarking to optimize roaming prices while maintaining profitability.
- Work with Finance to monitor and manage the roaming budget and track financial performance.

Cross-functional Liaison & Platform Improvement:

- Collaborate with internal Product and Engineering teams to ensure platform capabilities support roaming network requirements.
- Communicate market and customer feedback to Product teams, recommending feature improvements to optimize user experience in roaming scenarios.

Customer Experience & Quality Management:

- Work with Customer Support to troubleshoot and resolve any roaming-related issues and provide expertise on roaming capabilities.

Stakeholder & Partner Management:

- Manage relationships with key stakeholders within the organization and with external partners, ensuring alignment and fostering collaborative relationships.
- Represent the company at industry events and forums, promoting the brand and exploring new roaming opportunities.

Reporting & Data-Driven Decision Making: