Specialist Customer Service Aftermarket
vor 1 Woche
**Your Tasks**: - You are processing and controlling all received customer orders in Europe and ensure to meet the agreed service level - You are pesponsible for Global Order Processing of specific products groups as well as E-Commerce Activities - Monitoring of customer delivery dates and control of shipment schedules in cooperation with the Logistics center is also part of your position - Evaluating of received customer claims and returnsCapturing and maintaining customer master data in SAP - Creating and optimizing cross-department processes including process documentation - Representation and support of the Manager Customer Service in EMEA-wide project work - Monthly KPI creation and reporting as well as evaluation for managemen **Your Profile**: - Successful completed commercial vocational training - At least 6-8 years of professional experience in the field of shipping, order processing and logistics in global companies - Very good SAP and MS Office knowledge (Word, Excel,Powerpoint) - A high level of service and customer orientation are just as important as a structured and well-organized way of working in a complex environment - Experience in the collaboration and implementation of projects - Strong analytical skills and diligence - A sense of responsibility and reliability, accuracy, commitment and a high degree of personal responsibility as well as the ability to work in a team - Very good written and spoken German and English **#WeWorkFlex **30 days' holiday plus Christmas Eve and New Year's Eve off, flexible working hours, home office in Germany and more - we place value on a good work-life balance You should count on coming in for a minimum of 6 office days per month; beyond that, in consultation with your team, you can be flexible about your working hours and location. **#WeConnect** As a global company, we place particular emphasis on cross-team and cross-location communications with things such as virtual town hall & fishbowl meetings and our WeConnect platform. This way, all employees are always informed about Group news, successful projects, and current campaigns. **#WeLearnAcademy** True to the motto "You never stop learning", we offer our employees numerous training courses and workshops to ensure their professional development. **#WeMove **The well-being of our employees is important to us. Whether it's individual bike leasing or regular sporting activities & events - we always keep moving and take care of your health. **#CorporateBenefits** By participating in our Corporate Benefits programme, you benefit from attractive employee offers and discounts. **#OurPlus **Holiday and Christmas bonuses, bonus payments, free parking, job ticket, employee savings plans, company pension scheme and accident insurance - we provide you with additional protection. **Why Work for Us?****: As a global organisation, NGK SPARK PLUG provides job opportunities in various areas. Our company culture is defined by our company values, the training provided by us, our social responsibility and our belief in investing in people. **Values**: Our corporate values are based on teamwork, creativity and diversity. **Training**: Personnel training lies at the heart of our company’s people strategy. **Social Responsibility**: Our social responsibility ensures bright prospects for future generations. **Investing in people**: We constantly invest in our greatest asset: our individual employees.
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Customer Service Specialist
vor 1 Woche
Ratingen, Deutschland Leatherman Europe GmbH VollzeitDeine Aufgaben - Du bist unser erster Ansprechpartner für unsere Kunden und beantwortest Anfragen per E-Mail oder am Telefon - Du bist Teil unseres Customer Service Teams im B2B und B2C Bereich - Du übernimmst, deinen Sprachkenntnissen entsprechend, einen Teilbereich der Kundenbetreuung in Deutschland/Österreich, BeNeLux, Frankreich, Spanien, Polen oder...
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Customer Service Representative
vor 1 Woche
Ratingen, Deutschland DKV EURO SERVICE GmbH + Co. KG VollzeitYour job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and...
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Customer Service Representative
vor 1 Woche
Ratingen, Deutschland DKV EURO SERVICE GmbH + Co. KG VollzeitDeine Aufgabe bei DKV Mobility? Als Teil einer führenden europäischen B2B Plattform für On-the-Road Paymentlösungen, arbeitest Du in einem spannenden Umfeld. Unsere Aufgaben definieren sich durch unseren Purpose: To drive the transition towards an efficient and sustainable future of mobility. Wir bieten Dir zahlreiche Möglichkeiten, in einem dynamischen...
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Customer Service Back Office
vor 2 Wochen
Ratingen, Deutschland DKV EURO SERVICE GmbH + Co. KG VollzeitDeine Aufgabe bei DKV Mobility? Als Teil einer führenden europäischen B2B Plattform für On-the-Road Paymentlösungen, arbeitest Du in einem spannenden Umfeld. Unsere Aufgaben definieren sich durch unseren Purpose: To drive the transition towards an efficient and sustainable future of mobility. Wir bieten Dir zahlreiche Möglichkeiten, in einem dynamischen...
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Manager Customer Service DACH
vor 1 Tag
Ratingen, Deutschland Etex VollzeitCustomer Service Manager DACH (m/w/d) Über EtexUnser Ziel bei Etex ist es, neue Lebensweisen zu inspirieren. Wir sind ein international führendes Unternehmen im Bereich des nachhaltigen Bauens, angetrieben von einer Leidenschaft für Exzellenz – doch unsere Mitarbeitenden stehen für uns immer an erster Stelle. Wir verbinden Menschen, arbeiten zusammen...
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Specialist Logistics
vor 2 Wochen
Ratingen, Deutschland Jobactive GmbH VollzeitSpecialist Logistics & Services (m/w/d) in Ratingen - JETZT BEWERBEN - Für unseren Kunden, ein etabliertes Unternehmen im Bereich Payment-Service, suchen wir aktuell einen- Specialist Logistics & Services (m/w/d) in Ratingen**Ihre Aufgaben**: - Überwachung und Steuerung externer Dienstleister im nationalen und internationalen Umfeld - Bearbeitung von...
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Quality Management Specialist
vor 2 Wochen
Ratingen, Deutschland ABB Vollzeit**Quality management specialist (f/m/d) with a focus on medium-voltage technology**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions....
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Operations Service Specialist
Vor 6 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland Fujifilm Healthcare Europe VollzeitFujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare's role in Europe involves a commitment to creating new clinical value and improving the medical environment by...
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Customer Service Contact
vor 1 Woche
Ratingen, Deutschland Valeo VollzeitValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
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Customer Service
vor 1 Woche
Ratingen, Deutschland Fujifilm Europe VollzeitCompany Profile: Fujifilm betreibt in Europa über 50 Gruppengesellschaften und Zweigniederlassungen und beschäftigt mehr als 6.000 Mitarbeiterinnen und Mitarbeiter in den Bereichen Forschung und Entwicklung, Produktion, Vertrieb und Service. Die FUJIFILM Europe GmbH, mit Sitz in Ratingen, ist die strategische Hauptverwaltung für die Region. Fujifilm...
