Specialist Customer Service Aftermarket
vor 1 Woche
**Your Tasks**: - You are processing and controlling all received customer orders in Europe and ensure to meet the agreed service level - You are pesponsible for Global Order Processing of specific products groups as well as E-Commerce Activities - Monitoring of customer delivery dates and control of shipment schedules in cooperation with the Logistics center is also part of your position - Evaluating of received customer claims and returnsCapturing and maintaining customer master data in SAP - Creating and optimizing cross-department processes including process documentation - Representation and support of the Manager Customer Service in EMEA-wide project work - Monthly KPI creation and reporting as well as evaluation for managemen **Your Profile**: - Successful completed commercial vocational training - At least 6-8 years of professional experience in the field of shipping, order processing and logistics in global companies - Very good SAP and MS Office knowledge (Word, Excel,Powerpoint) - A high level of service and customer orientation are just as important as a structured and well-organized way of working in a complex environment - Experience in the collaboration and implementation of projects - Strong analytical skills and diligence - A sense of responsibility and reliability, accuracy, commitment and a high degree of personal responsibility as well as the ability to work in a team - Very good written and spoken German and English **#WeWorkFlex **30 days' holiday plus Christmas Eve and New Year's Eve off, flexible working hours, home office in Germany and more - we place value on a good work-life balance You should count on coming in for a minimum of 6 office days per month; beyond that, in consultation with your team, you can be flexible about your working hours and location. **#WeConnect** As a global company, we place particular emphasis on cross-team and cross-location communications with things such as virtual town hall & fishbowl meetings and our WeConnect platform. This way, all employees are always informed about Group news, successful projects, and current campaigns. **#WeLearnAcademy** True to the motto "You never stop learning", we offer our employees numerous training courses and workshops to ensure their professional development. **#WeMove **The well-being of our employees is important to us. Whether it's individual bike leasing or regular sporting activities & events - we always keep moving and take care of your health. **#CorporateBenefits** By participating in our Corporate Benefits programme, you benefit from attractive employee offers and discounts. **#OurPlus **Holiday and Christmas bonuses, bonus payments, free parking, job ticket, employee savings plans, company pension scheme and accident insurance - we provide you with additional protection. **Why Work for Us?****: As a global organisation, NGK SPARK PLUG provides job opportunities in various areas. Our company culture is defined by our company values, the training provided by us, our social responsibility and our belief in investing in people. **Values**: Our corporate values are based on teamwork, creativity and diversity. **Training**: Personnel training lies at the heart of our company’s people strategy. **Social Responsibility**: Our social responsibility ensures bright prospects for future generations. **Investing in people**: We constantly invest in our greatest asset: our individual employees.
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Specialist Customer Service OE
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland Niterra EMEA GmbH VollzeitWe are looking for a Specialist Customer Service OE (f/m/d) to join our team in Ratingen, effective immediatelyIn this role, you will be an essential partof our Customer Service Team and the central point of contact for the efficient order processing and logistics management of our top automotive customers. What you can expect:The execution of checking and...
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Specialist Customer Service OE
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland ngksparkpl VollzeitWe are looking for a Specialist Customer Service OE (f/m/d) to join our team in Ratingen, effective immediately In this role, you will be an essential partof our Customer Service Team and the central point of contact for the efficient order processing and logistics management of our top automotive customers. What you can expect:The execution of checking...
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Specialist Customer Service
vor 1 Woche
Ratingen, Deutschland HAKO Service GmbH & Co. KG Vollzeit**Traumjob gesucht?** **Wir begleiten Sie gerne!** **Ab sofort I Ratingen I Specialist Customer Service (w/m/d) I Home-Office** I 40 Wochenstunden** **Sie suchen eine neue Herausforderung? - Wir brauchen Ihre Unterstützung!** - Sie übernehmen die Koordination der Verladetermine und Bestellmengen in Absprache mit Sales, Logistik und Materialplanung - Zu...
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Specialist Customer Service OE
Vor 2 Tagen
Ratingen, Deutschland Niterra EMEA GmbH VollzeitDie Niterra EMEA GmbH (vorher NGK SPARK PLUG EUROPE GmbH) mit Hauptsitz in Ratingen, 490 Beschäftigten in Deutschland und weiteren sechs europäischen Ländern, wurde 1979 als Tochterunternehmen der japanischen Niterra Co., Ltd. (vorher NGK SPARK PLUG Co., Ltd.), die seit 1936 besteht, gegründet. Unsere Unternehmensgruppe mit weltweit über 16.100...
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Specialist Customer Service OE
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland ngksparkpl VollzeitWir suchen Sie ab sofort als Specialist Customer Service OE (w/m/d) für unseren Standort in Ratingen – werden Sie Teil unseres TeamsIn dieser Rolle sind Sie wichtiger Teil unseres Customer Service Teams und zentrale Ansprechpartner für die effiziente Auftragsabwicklung und das Logistikmanagement unserer Top-Automobilkunden und koordinieren...
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Customer Service Specialist
vor 1 Woche
Ratingen, Deutschland Leatherman Europe GmbH VollzeitDeine Aufgaben - Du bist unser erster Ansprechpartner für unsere Kunden und beantwortest Anfragen per E-Mail oder am Telefon - Du bist Teil unseres Customer Service Teams im B2B und B2C Bereich - Du übernimmst, deinen Sprachkenntnissen entsprechend, einen Teilbereich der Kundenbetreuung in Deutschland/Österreich, BeNeLux, Frankreich, Spanien, Polen oder...
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Customer Service Specialist
vor 3 Wochen
Ratingen, Deutschland Leatherman Europe GmbH VollzeitDeine Aufgaben Du bist unser erster Ansprechpartner für unsere Kunden und beantwortest Anfragen per E-Mail oder am Telefon Du bist Teil unseres Customer Service Teams im B2C Bereich DE/FR Du übernimmst einen Teilbereich der Kundenbetreuung in Deutschland/Österreich, BeNeLux und Frankreich Du bist verantwortlich für die Abwicklung von Reklamationen und...
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Customer Service Mitarbeiter
vor 1 Tag
Ratingen, Deutschland Leatherman Tool Group Inc. Vollzeit**Stellenausschreibung: Customer Service Mitarbeiter** **Unsere Marke/Unternehmen**: Am 5. Juli 1983 gründet Tim Leatherman die Leatherman Tool Group, Inc.. Seine Firmenphilosophie basierte auf einem einfachen, aber ganz wesentlichen Grundprinzip: Fertigung von absolut hochwertigen Produkten, die einen maximalen Kundennutzen schaffen. Nach fast einem...
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Customer Service Representative
vor 1 Woche
Ratingen, Deutschland DKV EURO SERVICE GmbH + Co. KG VollzeitDeine Aufgabe bei DKV Mobility? Als Teil einer führenden europäischen B2B Plattform für On-the-Road Paymentlösungen, arbeitest Du in einem spannenden Umfeld. Unsere Aufgaben definieren sich durch unseren Purpose: To drive the transition towards an efficient and sustainable future of mobility. Wir bieten Dir zahlreiche Möglichkeiten, in einem dynamischen...
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Customer Service Representative
vor 1 Woche
Ratingen, Nordrhein-Westfalen, Deutschland CVS Health Vollzeit 17 $ - 28 $At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for...
