Information Technology Specialist

**Duties**:

- You will provide oversight and participate in the installation, operations, maintenance, sustainment and operational readiness of all wide area network (WAN) and local area network (LAN) telecommunications, network infrastructure and protocols.
- You will execute IT initiatives to include planning, design, implementation and operation ISN, boundary architecture, and service delivery in support of regional managed infrastructure
- You will provide regional IT services management (incident, configuration and change management) and engineering support services.
- You maintain accountability of all equipment within the area of responsibility to include the Classified Material Control Center (CMCC) requirements.
- You will troubleshoot, test and debug critical portions of the Microsoft system software.

**Requirements**:
**Conditions of Employment**:

- Must be a US Citizen
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
- Males born after 12-31-59 must be registered for Selective Service.
- This position may require travel to places within and outside the contiguous United States which could include remote or isolated sites. You may be required to travel on military and commercial aircraft for extended periods of time.
- If eligible for permanent change of station, the appointee will be required to sign a transportation agreement to establish a Government time in service requirement of 12 months.
- Must be able to obtain and maintain a U.S. Passport.
- May be required to obtain a VISA dependent on the overseas country's laws/regulations.
- You will be required to sign the Statement of Understanding for Overseas Employment acknowledging receipt and understanding of the statement of living and working conditions for this location.
- You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
- This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
- This position is designated as a Cyber IT/Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area 411/441/451 within 12 months of appointment.

**Qualifications**:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Analyze system requirements in response to business requirements, risks, and costs.
- 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Provide administrative support and assistance to customers to minimize disruptions of computer operations.
- 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Brief and report resolution to trouble tickets and IT related issues.
- 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Resolve complex program issues and recommend modifications to improve the functionality of proposed IT systems.
- **AND qualifying experience would be demonstrated by**:

- 2) Implement, operate, monitor, troubleshoot and/or maintain network systems and associated activities;
- 3) Monitor system vulnerabilities to mitigate cyber security threats; and
- 4) Ability to communicate complex, technical information clearly and concisely both orally and in written format to technical and non-technical personnel.
- Note: This information must be supported in your resume to be considered for this positio